Front Desk Officer

About Mouratoglou

Leveraging the success of its world-famous Academy in the South of France, Mouratoglou has extended its coaching methodology beyond borders since 2020. Through its existing 27 centers in Greece, Malaysia, Italy, the UAE, the United States & Indonesia, players of all ages and levels can enjoy the unique Mouratoglou experience worldwide.

Mouratoglou Tennis Center Noblesville is a brand-new, world-class racquet sports destination featuring six tennis courts, six padel courts, and two pickleball courts.

As our Front Desk Associate, you are the heartbeat of the club, the first smile members and guests see and the steady hand that keeps their experience seamless. We’re looking for someone who can deliver five-star hospitality while helping build a genuine, tight-knit community among our members.

Job description

Welcome members and guests with warmth, polish, and genuine attentiveness, setting the tone for a premium club experience

Manage court reservations and scheduling across tennis, padel, and pickleball with precision and care

Serve as a knowledgeable resource on club programming, lessons, leagues, memberships, and events

Process court fees, retail sales, and rentals accurately and efficiently

Keep the lobby, front desk, and member lounge areas immaculate and inviting at all times

Coordinate closely with coaches, pros, and facilities staff to anticipate member needs and resolve issues gracefully

Help foster a sense of belonging, learning member names, preferences, and building lasting relationships

Support tournaments, clinics, socials, and member events with a high level of hospitality

Uphold club standards and etiquette with a friendly, member-first approach

Assist with opening/closing procedures, including cash handling and reporting

Profile

Polished, professional presence with genuine warmth and interpersonal skill

Experience in hospitality, luxury retail, private club, or high-end customer service preferred

Comfortable with booking/scheduling software and point-of-sale systems (training provided)

Strong multitasking ability in a dynamic, member-facing environment

Passion for racquet sports and community-building a strong plus

Reliable, punctual, and adaptable to a flexible schedule

Physical Requirements 

Ability to stand/sit at a front desk for extended periods

Occasional lifting up to 25 lbs