Program Director, Supportive Housing

Title: Program Director, Supportive Housing

Salary: $90,000 - $95,000

1. SCOPE OF ROLE:  The Program Director is responsible for providing leadership in developing, planning, organizing, supervising staff, and directing the activities associated with housing and support services in programs as assigned. Building collaborative partnerships, establishing multi-agency agreements, supervising staff across programs, working with diverse stakeholders (advisory groups, nonprofit organizations, legislators, low-income communities), and providing financial oversight, including developing, coordination, and managing budgets. The Program Director must demonstrate a basic understanding of accounting principles and sound fiscal judgement to support the organization’s contract compliance. The Program Director must demonstrate the ability to prioritize and balance multiple tasks concurrently, work collaboratively, and meet tight deadlines.

1. ESSENTIAL DUTIES & RESPONSIBILITIES:

This position entails the following responsibilities and may include other duties as assigned:

• Managing and analyzing financial information for multiple programs, including revenues and expenditures, to ensure all operations are within budget.
• Communicating (verbally and written) financial and policy program information.
• Demonstrating cultural humility and offering professional support to staff members.
• Collaboratively working in diverse settings across multiple programs.
• Collecting required information and maintaining detailed records for multiple programs.
• Analyzing and summarizing data to prepare and deliver reports.

Attributes

The Program Director should have strong leadership and systems organization skills. The Director must be able to multitask, be fiscally skilled, excel at attention to detail, be adaptable and culturally competent, be able to handle high-pressure situations, and have strong communication skills. It is also essential that the Program Director understand the challenges connected to homelessness and demonstrates a genuine commitment to supporting low-income individuals and families, specifically those currently experiencing homelessness or at risk of experiencing homelessness. Competence in working with diverse stakeholders is essential.

Initiative

• Demonstrates effective leadership skills and high motivation.
• Displays strong initiative and dependability.
• Understands program policies and displays an aptitude for continuous learning.
• Models and generates enthusiasm for learning.

Time management

• Excels at time management and organization.
• Demonstrates competence in task prioritization and resourcefulness.
• Capable of balancing multiple demands concurrently.
• Supports staff with time efficiency to meet tight deadlines.

Financial/budgetary responsibility

• Develops, plans, monitors, and approves operating budgets for multiple programs.
• Reviews and approves expenditures.

Communication

• Communicates with diverse organizations and partners.
• Practices active listening and empathy.
• Effectively delegates by clearly communicating expectations and priorities.
• Conveys information clearly, both verbally and in writing.
• Monitors and concisely explains program and budget policies.

Collaboration and inclusivity

• Excels at working in diverse environments and builds interpersonal relationships.
• Demonstrates cultural awareness and promotes inclusivity.
• Works cooperatively with multiple agencies and diverse partners.
• Models professionalism and promotes teamwork through cooperative behavior.

Adaptability and Problem-solving

• Analyzes situations and generates data-driven solutions.
• Seeks and applies resources effectively to maximize outcomes.
• Adapts quickly and effectively to changing situations.

Quality assurance

• Sets and articulates clear goals and supervises tight deadlines.
• Carefully attends to details and follows standard operating procedures.
• Monitors budgets and ensures all expenditures are compliant.
• Effectively gathers, processes, and maintains information/records.

Technical skills

• Proficient with Microsoft Word, Outlook, and PowerPoint; has knowledge of spreadsheets and advanced Excel skills.
• Experienced in using Zoom, Teams, Skype, and other virtual meeting platforms.
• Willing to learn and use new software and databases as needed, including Homeless Management Information System (HMIS), AWARDS, etc. 

1. REQUIREMENTS:

REQUIRED EDUCATION AND EXPERIENCE 

• Licensed clinical degree (LMSW, LCSW, or LMHC or equivalent) 
• 3 years of clinical experience working with individuals with mental illness, substance use issues and/or a history of homelessness, or in the human services field
• 2 years of supervisory experience 
• The Program Director must have a strong understanding of the diverse needs of individuals and families experiencing homelessness and experience working with people affected by HIV/AIDS, Substance Use Disorder and Mental Health.

1. PREFERRED QUALIFICATIONS & SKILLS

• Bilingual English/Spanish speaking preferred.
• Experience working with AWARDS EHR
• Harm Reduction, Trauma informed care, Motivational Interviewing.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.