Esports & STEM Regional Program Coordinator (Northeast)

Why Join Metro Esports?

Metro Sports & Entertainment Group is a premier digital sports, media, and technology company dedicated to bridging the digital divide and empowering local communities. By leveraging the universal appeal of gaming, esports, and interactive STEAM education (Science, Technology, Engineering, Arts, and Mathematics), we create high-impact learning environments where youth can build real-world skills, explore modern technology, and connect with peers.

We design, construct, and operate state-of-the-art tech centers inside YMCAs, schools, and community organizations across the country. Our facilities bring cutting-edge hardware, competitive gaming, computer science, and creative media programming directly into spaces where kids and young adults already gather. We believe that technology education should be accessible, hands-on, and deeply engaging, turning passion for gaming into practical pathways for future academic and career success.

As we continue to expand our footprint, we are seeking a dynamic, hands-on Regional Program Coordinator to lead program planning, elevate operational quality, and champion the participant experience across our Northeast region.

In this role, you will be instrumental in bridging high-level curriculum design with daily on-site execution. Shaping how our youth interact with technology, supporting dedicated instructors, and building strong, lasting relationships with our community partners. Join us in creating innovative spaces where technology meets purpose and every participant gets the opportunity to level up their future.

Role Overview

The Regional Program Coordinator is a dynamic, part-time leadership role responsible for program quality, development, and execution across YMCA sites in Rochester & Pittsford, NY and Westerly, RI.

This is not a passive administrative job or a pure coaching role. We need a proactive systems builder who can organize curriculum, train instructional staff, engage community partners, and step on-site when high-impact launches and events take place. This role blends hands-on leadership, program development, and logistics management to deliver high-quality, engaging experiences across all regional programs.

Key Responsibilities

• Program Planning & Development: Develop, refine, and organize regional program offerings across esports, gaming, and STEAM/tech courses. Build and maintain program documentation, lesson plans, activity schedules, and skill progressions for all courses. Ensure full readiness, including equipment, software accounts, materials, and lesson plans, prior to launch.
• Program Coordination & Execution: Coordinate instructors, schedules, and program logistics across sites. Lead programs directly when needed, support all phases of program success (planning, promotion, execution, and follow-up), and plan and execute weekly and monthly regional events.
• Staff Guidance & Launch Support: Onboard, train, and prepare on-site instructors and program leads. Provide hands-on leadership during new program launches, flagship events, and new instructor onboarding, giving ongoing feedback to hold teams to high standards.
• Experience & Engagement Strategy: Design and implement new engagement strategies, activities, and experiences during open hours to drive participation, foot traffic, repeat visits, and community retention.
• Quality Assurance & Operations: Regularly monitor site delivery to ensure compliance with Metro’s safety, professionalism, and experience standards. Treat SOPs and program guides as living systems that constantly improve, and track technical or operational needs to maintain high-quality program delivery.
• Reporting & Continuous Improvement: Track attendance, registration trends, and participant outcomes. Gather and analyze feedback from participants, families, staff, and YMCA partners to drive continuous improvement and report progress to leadership.
• Community & Partner Collaboration: Act as a key liaison between staff, Metro leadership, and YMCA partners. Work closely with internal marketing teams and local tech/gaming communities to foster engagement, support local outreach, and drive program enrollment.

Qualifications & Experience

• Experience: 2+ years of experience in youth programming, STEM education, esports/gaming programs, or community/nonprofit program coordination (YMCA experience is a plus).
• Leadership & Communication: Strong organizational skills with a proven track record of managing moving parts, giving constructive feedback, managing logistics, and holding teams to high standards.
• Program & Technical Aptitude: Ability to create structured lesson plans and familiar with gaming platforms, STEM concepts, or tech education tools.
• Creative & Proactive Mindset: Able to operate independently, make decisions, and continuously develop fresh engagement ideas for youth programs.
• Flexibility: Ability to work a flexible part-time schedule (15–25 hrs/week) combining remote planning with scheduled on-site support across regional locations.

How to Apply

Please submit an updated resume and cover letter detailing your experience in youth programming, esports/STEM education, or multi-site coordination.

• Onsite Locations: Rochester & Pittsford, NY and Westerly, RI (Majority Hybrid / On-site as needed)
• Compensation: $20.00 – $40.00 per hour
• Base Program Coordination: $20.00 / hour
• Direct Program / Course Instruction: $25.00 – $40.00 / hour
• Expected Hours: 15 – 25 hours per week (Part-time)