Store Manager
Position Summary
The Store Manager is responsible for overall store performance, team leadership, customer experience, compliance, inventory management, and achieving financial goals.
Key Responsibilities
- Manage daily store operations
- Recruit, train, and develop staff
- Drive sales and customer retention
- Maintain compliance with company and regulatory requirements
- Monitor labor scheduling and payroll controls
- Oversee inventory accuracy and loss prevention
- Ensure exceptional customer service
- Conduct team meetings and performance reviews
- Manage cash handling and banking procedures
- Maintain store appearance and merchandising standards
- Perform other duties as assigned
KPIs (Key Performance Initiatives)
- Monthly sales goal attainment
- Gross profit margin achievement
- Inventory accuracy of 98% or higher
- Shrink/loss percentage below target
- Labor costs within budget
- Customer satisfaction scores
- Employee retention and turnover metrics
- Store audit score of 90% or higher
Benefits
Seven (7) PTO (Paid Time Off) days per calendar year Three (3) sick days paid per calendar year
After 90 days of employment:
Medical, Vision, Dental are offered through BCBS currently Life and AD&D will be 100% company paid
Standard Language for All Positions
Reporting Structure: Reports directly to assigned supervisor.
Work Environment: Retail, office, warehouse, and field environments as applicable.
Physical Requirements: Ability to sit, stand, walk, lift, bend, and perform job-related duties as required.
Disclaimer: This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position. Responsibilities may change based on business needs. Employees are expected to perform other duties as assigned by management.