District Manager

Position Summary:
The District Manager oversees multiple retail locations, ensuring operational excellence,
sales growth, compliance, profitability, and leadership development across assigned
stores.
Essential Functions and Responsibilities:
 Directly manage, coach, and develop Store Managers and Assistant Store
Managers within assigned locations.
 Establish clear performance expectations, goals, and accountability standards for
store leadership teams.
 Conduct regular one-on-one meetings with Store Managers to review sales
performance, staffing, operational challenges, and business priorities.
 Provide ongoing coaching and development to improve leadership effectiveness
and employee performance.
 Assist with succession planning by identifying and developing future leaders
within the district.
 Promote a culture of accountability, teamwork, customer satisfaction, and
continuous improvement.
Sales and Profitability:
 Drive sales growth and profitability across assigned retail locations.
 Ensure stores achieve or exceed monthly and annual sales goals.
 Analyze store performance metrics including sales, labor costs, transaction
counts, average ticket, inventory performance, and operating expenses.
 Develop and execute action plans for underperforming locations.
 Identify sales opportunities and implement strategies to increase revenue and
customer engagement.
Inventory Management & Loss Prevention:
 Ensure compliance with company inventory control procedures.

 Monitor inventory accuracy, product availability, shrinkage, and product loss
trends.
 Partner with Store Managers to complete required inventory counts, audits, and
corrective action plans.
 Identify opportunities to improve inventory turnover and reduce shrink.
 Ensure proper product merchandising, organization, and company display
standards are maintained.
Store Operations & Maintenance:
 Conduct routine visits to assigned retail locations to evaluate operations,
cleanliness, safety, merchandising, and customer experience.
 Ensure stores maintain company standards related to appearance, organization,
and operational procedures.
 Oversee completion of maintenance requests and facility-related concerns within
assigned locations.
 Partner with vendors, contractors, and leadership teams to ensure timely
resolution of facility issues.
 Ensure preventative maintenance procedures are followed.
 Monitor store conditions to ensure facilities remain safe, functional, and
compliant.
Company Policies & Compliance:
 Ensure all assigned locations comply with company policies, procedures, and
applicable state and local regulations.
 Conduct regular operational audits and follow up on identified deficiencies.
 Ensure proper execution of company initiatives, promotions, training programs,
and operational changes.
 Maintain knowledge of company policies and provide guidance to store
leadership teams.
Staffing & Employee Relations:
 Partner with Store Managers and Human Resources regarding staffing needs,
employee performance, and employee relations matters.
 Assist with recruiting, interviewing, onboarding, and training of store leadership
positions.
 Address escalated employee and customer concerns in a timely and professional
manner.
 Ensure corrective action plans are implemented when performance concerns are
identified.
 Promote positive employee engagement and retention within assigned locations.
 Customer Experience

 Ensure consistent execution of company customer service standards.
 Review customer feedback and identify opportunities for improvement.
 Support Store Managers in creating a positive customer experience and
maintaining brand standards.
Additional responsibilities and duties may arise per management request.
Work Environment
This position operates primarily in a retail environment and may require occasional work
in office, warehouse, stockroom, or field settings. The work environment may include
exposure to varying temperatures, moderate noise levels, and frequent interactions with
customers, vendors, co-workers, and management.
Physical Requirements
 Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions of this position.
 The employee may be required to:
 Stand and walk for extended periods.
 Frequently use hands and fingers to handle merchandise and operate
equipment.
 Reach, bend, stoop, kneel, crouch, and climb as needed.
 Lift, carry, push, and pull merchandise and supplies weighing up to 25 pounds
regularly and up to 50 pounds occasionally.
Qualifications
Required:
 Must be 21 years of age or older.
 Minimum Associate’s degree preferred.
 Minimum of 3–5 years of multi-unit retail management experience.
 Minimum of 2 years of experience managing Store Managers or equivalent retail
leadership positions.
 Proven ability to drive sales results and manage store profitability.
 Strong leadership, coaching, communication, and problem-solving skills.
 Experience analyzing sales, labor, inventory, and operational metrics.
 Ability to manage multiple priorities in a fast-paced retail environment.
 Proficient in Microsoft Office and retail reporting systems.
 Ability to travel regularly between assigned retail locations.
Preferred:

 Bachelor’s degree in Business, Management, or related field.
 Experience managing high-volume retail operations.
 Experience in inventory management, compliance, and operational auditing.
Disclaimer
This job description is intended to describe the general nature and level of work
performed by individuals assigned to this position. It is not intended to be an exhaustive
list of all responsibilities, duties, or qualifications. Management reserves the right to
modify, add, or remove duties and responsibilities as business needs require.
Employees may be required to perform additional duties as assigned.
High Life is an equal opportunity employer and prohibits discrimination and harassment
of any kind. Employment decisions are made without regard to race, color, religion, sex,
pregnancy, national origin, age, disability, genetic information, veteran status, or any
other protected characteristic under applicable federal, state, or local law.
Employee Acknowledgement
I acknowledge that I have reviewed the job description for the position of Regional
Manager. I understand the duties, responsibilities, qualifications, physical requirements,
and expectations of this position.
I understand that this job description is not intended to be a complete list of all duties,
responsibilities, or qualifications and that duties may be modified or assigned as
business needs require.
I understand that I am expected to perform the essential functions of this position, with
or without reasonable accommodation.
My signature below acknowledges receipt and understanding of this job description and
does not create a contract of employment or alter the at-will nature of employment.