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Power BI Spotfire Support

Job Title - Power BI & Spotfire Support Specialist

Job Location - Rahway, NJ/ WestPoint, PA (Hybrid)

Required Skill:

• Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.

• 2+ years of experience in BI application support or IT operations.

• Strong understanding of ITSM processes (ITIL certified preferred) and experience with ServiceNow.

• Proficiency with Dynatrace, BigPanda, or similar monitoring tools.

• Experience with JIRA for ticket management and Confluence for documentation.

• Basic shell scripting skills for automation.

• Foundational knowledge of AWS and Azure cloud platforms.

• Basic understanding of Power BI, Spotfire, and data visualization concepts is a plus.

• Excellent problem-solving and communication skills.

• Exposure to GenAI technologies and Gemini for AI-assisted operations and automation is a plus."