Wellness Coach (Case Worker)
Min
USD $50,000.00/Yr.
Max
USD $55,000.00/Yr.
SCOPE OF ROLE: The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide case management to assigned caseload
- Develop and monitor individual service plans in conjunction with agency consumers
- Assist agency consumers with problem solving and crisis intervention
- Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
- Act as advocate for consumer as appropriate; encourage and support self-advocacy
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OASAS and other diverse funders
- Supportive counseling to agency consumers as needed
- Regular home visits and hospital visits, as necessary
- Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
- Documentation of all services in compliance with agency standards
- Assist with moves with consumers and staff; also include lifting, packing and cleaning
- Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
- Liaison to community-based services and groups including civic, social service government, and business organizations
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
- Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
- Other duties as assigne
- REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s degree in Social Work or a related human service degree with two years’ experience working with the people served and/or providing case management
- 2 years’ experience working with individuals with mental illness, substance use issues and/or a history of homelessness or 2 years’ experience working in the human services field required
- Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
- Experience or training in peer counseling or advocacy preferred
- Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System
PREFERRED QUALIFICATIONS AND SKILLS
- Bilingual English/Spanish speaking preferred.
- Experience working with AWARDS EHR