Brand & Social Storyteller

Brand & Social Storyteller - Pattern Content Team

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. 

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

About the Role

We're looking for a Brand and Social Storyteller to be Pattern's boots-on-the-ground storyteller at trade shows, industry events, and brand activations. You'll be the face and voice behind our on the street content, traveling to shows twice a month, staying multiple days to fully capture the experience, and turning it into fast, scroll-stopping social content in real time.

This is a high-output, high-energy role. You'll conduct on-camera interviews, edit content same-day, and build the connective tissue between what happens on the show floor and how Pattern shows up on social media. Roughly half your time will be on the road, primarily shooting on phone with a smaller share on camera for higher-production moments.

Beyond event coverage, you'll help power Pattern's broader content engine. That means supporting the Totally SKU'd podcast and Unpacked with Chris Baird, jumping in on global initiatives as they come up, and working closely with the Content and Social team to make sure every event and every episode translates into content that drives brand awareness and product visibility.

What You'll Do

Event Coverage & On-Camera Interviews

• Travel to industry shows and events roughly twice a month, staying multiple days to fully capture the experience (estimated 50% of time in travel)
• Conduct "on the street" style interviews with brands, attendees, and industry folks
• Bring broadcast-style interviewing skills to make every conversation feel natural and engaging

Content Creation & Turnaround

• Shoot and edit content in real time using mobile-first tools like CapCut
• Tag and feature around 10 brands a day across social content
• Turn raw footage into polished, platform-ready posts same-day whenever possible
• Post and manage content across social channels during and after events

Cross-Functional Collaboration

• You'll be collecting global content and be responsible to tell the Pattern Brand story across all social media channels
• Work with the content team to ensure Amazon listings and product links are woven into on the street interview content
• Coordinate with the social and content strategy team on messaging, brand priorities, and coverage goals for each event
• Share learnings and content performance from each event to inform future coverage strategy
• Support the Totally SKU'd podcast and Unpacked with Chris Baird as needed, plus other global content initiatives outside of event coverage

What Success Looks Like

• On the street content consistently drives engagement and reach across social channels
• Brand and product tags in event content lead to measurable traffic or awareness lift
• Content turnaround is fast, with same-day or next-day posting from events
• Interviews feel authentic and on-brand, reflecting well on Pattern and the brands featured
• Event coverage builds a reliable, repeatable content engine show after show

What You Bring

• Proven track record in social content creation or on-camera experience (required)
• Strong instincts for fast-turnaround, mobile-first content creation
• Comfortable traveling frequently and working long, active days at events
• Experience with drone operation (or willingness to get certified)
• Familiarity with CapCut or similar mobile editing apps
• A natural on-camera presence and the ability to make strangers comfortable fast

How You'll Be Measured

• Engagement and reach on on the street content (views, likes, shares, impressions)
• Speed from filming to publish (turnaround time)
• Brand and product traffic driven from featured content (CTR, link clicks)
• Consistency of coverage across events (events covered per quarter, posting cadence)

Frequently Asked Questions

What is my potential for career growth?

• As a Social Ambassador, you'll build a strong portfolio of on-camera and content creation work while growing your network across brands and the events industry. Strong performers can grow into content strategy, social media management, or on-camera talent roles as Pattern's content team continues to expand.

What does success look like in the first 30, 60, 90 days?

• 30 days: You're up to speed on Pattern's brand voice, content workflows, and editing tools, and have shadowed or co-covered your first event.
• 60 days: You're independently covering events end-to-end - filming, editing, and same-day publishing - while building rapport with brand partners on-site.
• 90 days: You're consistently delivering high-engagement content on a predictable cadence, with a growing library of authentic interviews and a track record of fast turnaround.

What is the team like?

• You will work with the other members of the Content and Social team and be supervised by the Content Manager. You will also be mentored by the EXECUTIVE TITLE and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

What is the compensation for this role?

This role starts at $60,000, commensurate with experience.

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team
• Video interview with a hiring manager
• Onsite interview with a panel of department leaders
• Professional reference checks
• Executive review
• Offer

How can I stand out as an applicant?

• Discuss professional accomplishments with specific data to quantify examples
• Provide insights on how you can add value and be the best addition to the team
• Focus on mentioning how you would be partner obsessed at Pattern
• Share experience on any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. 

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.