Inside Sales Specialist
Inside Sales Specialist
Location: Frisco, Texas | Hybrid | Full-Time
About Ameritech Distribution
Ameritech Distribution is a B2B technology solutions partner and distributor working closely with LG Electronics to support commercial and hospitality partners across the United States. We work with hotel ownership and management groups, procurement companies, resellers, integrators, and other B2B partners to provide technology solutions, product support, quoting, order coordination, and ongoing account support.
The Role
The Inside Sales Support will be responsible for supporting key accounts and their day-to-day sales requests throughout the sales and order process. You will respond to assigned key account requests, prepare quotes, follow up on open opportunities, communicate updates, maintain accurate CRM records, and help move opportunities from initial request through completed order.
This is not primarily a cold-calling position. The focus is responsive, proactive support to established key accounts while ensuring requests, quotes, opportunities, and follow-ups do not fall through the cracks
What You'll Do
- Serve as a primary inside-sales contact for assigned key accounts
- Respond to key account requests by email and phone.
- Prepare, send, and revise quotes based on account requirements.
- Enter and maintain account, opportunity, quote, notes, tasks, and follow-up information in the CRM.
- Maintain regular communication and provide proactive updates to assigned accounts.
- Communicate order and shipment status updates.
- Coordinate with sales, operations, warehouse, manufacturers, and other internal teams.
- Develop familiarity with LG Electronics products and other commercial technology solutions.
What We're Looking For
- Positive, professional, and account-focused attitude.
- Comfortable communicating professionally by email and phone.
- Ability to prioritize requests without constant supervision.
- Organized, detail- oriented and able to manage multiple account requests and quotes simultaneously.
- Strong organizational and follow-up skills.
- Proficiency with email, spreadsheets, and business software.
- Previous CRM experience preferred; training will be provided on Ameritech's systems and workflow.
Preferred Experience
{Experience in one or more of the following is helpful but not required}
- Account Coordination / Key Account Support / CRM Systems
- Order Entry / Order Processing
- Familiarity with quoting or order management systems
- Hotel / Hospitality industry knowledge is helpful.
- Supporting B2B Sales or key account teams
- Wholesale / Distribution
Why Ameritech
You'll join a growing company working closely with LG Electronics and other industry partners while gaining hands-on experience in B2B sales, key account management, commercial technology, distribution operations, and hospitality solutions. This position offers an opportunity to grow into greater responsibility for key accounts, sales opportunities, and strategic relationships as you learn the business and demonstrate strong performance.