Transitional Case Manager

BASIC FUNCTION: Provide case management services which support a path to permanent
housing stability for victims of domestic violence or sexual assault and their children.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Facilitate the joint development of goals and objectives with clients, along with designing
an individualized action plan.
2. Conduct regular and follow-up home visits to ensure adequate support for clients to
achieve their goals.
3. Monitor and evaluate client progress and recommend corrective action when appropriate.
4. Provide life skills training in collaboration with the Employment Specialist to assist clients
with basic skills such as balancing a checkbook, rebuilding credit, home searching,
reading and understanding contracts, setting personal boundaries, conflict resolution,
effective communication, etc.
5. In collaboration with the Employment Specialist, link clients with other community
resources to help facilitate implementation into the workforce.
6. Participate in the development of services for Transitional Living program clients which
conform to program design and meet contractual standards.
7. Perform ongoing assessment of clients’ needs and continued appropriateness for
transitional living services.
8. Assist in helping clients identify and secure appropriate transportation needs for educational or
employment services, accessing support from other agencies, and attending medical
appointments, including service needs for their children.
9. Maintain confidentiality of clients and agency information.
10. Complete documentation and maintain files on all client interactions and services
provided.
11. Work collaboratively with other agency staff and community agencies and participate in
community networking groups, as appropriate and assigned by Program Coordinator.
12. Participate in the performance and quality improvement process by collecting data as it
relates to services provided and outcome measures within the program.
13. Make recommendations to enhance operations and client satisfaction.
14. Adopt GACS’ client-centered philosophy of care and best practice expectations by
adhering to COA practices and standards.
15. Other duties as assigned.

NON-ESSENTIAL DUTIES:
1. Attend individual supervision sessions as scheduled.
2. Attend staff meetings as required.
3. Complete all agency and job specific training as required.
4. Contribute to team cohesion and program organization and development as appropriate.
QUALIFICATIONS:
1. Bachelor's degree in psychology, social work or related field.
2. Interest in women's issues, family dynamics and the legal and social service delivery
system.
3. Forty (40) hours of Domestic Violence Training.
4. Excellent verbal and written communications skills.
5. No physical or mental impairments which would prevent, or render impossible, the
performance of the duties of this position.
6. Demonstrate sensitivity to the cultural and socioeconomic characteristics of persons
served.
7. Ability to exercise discretion and independent judgment.
8. Ability to handle sensitive and confidential materials.
9. Ability to work flexible hours.
10. Bi-lingual Spanish speaking preferred.