Healthcare Operations Associate

Advance Physical Therapy, in partnership with Millennium Eye Center, is looking to hire a Remote Healthcare Operations Associate to join our team!

Advance Physical Therapy has been serving patients since 1999 with a focus on personalized, hands-on care and strong patient outcomes. Our teams believe that effective healthcare depends not only on excellent clinical care, but also on reliable administrative systems, accurate information, and professionals who keep day-to-day operations running smoothly.

• Serving patients since 1999
• 8 locations across Texas
• 26+ years of healthcare experience
• 40+ therapists and staff
• More than 25,000 patients served
• A patient-focused approach built around one therapist, one patient, and one plan

Job Description:

• Review, organize, and maintain healthcare operational information.
• Update internal records and administrative data accurately.
• Check records and submitted information for completeness and accuracy.
• Assist with routine data entry, reporting, and documentation.
• Support administrative workflows related to healthcare operations.
• Maintain accurate electronic records and organized documentation.
• Follow established procedures, policies, and internal guidelines.
• Assist with scheduling, record updates, and general operational coordination when required.
• Communicate professionally with team members regarding missing information, corrections, or follow-up requirements.
• Maintain confidentiality when working with sensitive business or healthcare-related information.
• Complete assigned tasks accurately and within established timelines.
• Assist with basic spreadsheet, reporting, and information-management tasks.
• Support other day-to-day administrative and operational responsibilities as assigned.

Job Requirements:

• Bachelor’s degree or current college enrollment is advantageous.
• Previous experience in administration, healthcare, operations, data entry, customer support, or a related field is advantageous.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Comfortable working with computers, spreadsheets, online platforms, and digital records.
• Ability to follow written procedures and detailed instructions.
• Ability to work independently in a remote environment.
• Ability to manage multiple assignments and meet deadlines.
• Good problem-solving and critical-thinking skills.
• Ability to use discretion when handling confidential or sensitive information.
• Reliable internet connection and access to a computer.
• Must be authorized to work in the United States.
• Interest in supporting healthcare operations and delivering a high standard of work.

This is a non-clinical remote position. Training and guidance will be provided to help selected candidates understand the systems, procedures, and responsibilities required for the role.