Customer Experience Representative

📍 New York City, NY
💰 $49,000–$64,000 + Bonuses
📅 Full-Time | Monday–Friday
🎓 Entry-Level | Training Provided
🏢 In-Person Role | NYC Candidates Only

Ready to Build Your Career in a People-Focused Role?

Cambridge West is looking for a motivated, personable, and career-driven Customer Experience Representative to join our growing team in New York City.

This is a great opportunity for recent graduates, upcoming graduates, career changers, and individuals with customer-facing experience who are ready to take the next step in their professional career.

If your background is in customer service, retail, hospitality, sales, communications, business, marketing, events, or another people-focused environment, we'd love to hear from you.

No previous industry experience is required. Training is provided.

📍 Candidates must be located in the New York City area and available for in-person interviews.

What You'll Do

As a Customer Experience Representative, you'll gain hands-on experience working directly with customers while supporting marketing, brand awareness, and business initiatives.

Your responsibilities may include:

• Creating positive and professional customer experiences
• Communicating directly with customers and answering questions
• Representing brands and clients in a professional and engaging manner
• Supporting customer engagement and promotional initiatives
• Building and maintaining strong customer relationships
• Assisting with marketing and brand awareness activities
• Learning how customer interactions contribute to business growth
• Supporting daily team goals and business initiatives
• Maintaining accurate records and completing administrative tasks
• Collaborating with team members in a fast-paced environment
• Developing valuable skills in communication, customer experience, marketing, leadership, and business

Who We're Looking For

We're looking for individuals who are:

• Personable and comfortable interacting with people
• Strong verbal communicators
• Motivated, dependable, and eager to learn
• Professional, positive, and team-oriented
• Comfortable in a fast-paced, goal-oriented environment
• Able to work independently while contributing to a team
• Interested in developing their professional and leadership skills
• Looking for an opportunity with long-term growth potential

Your Background Could Include:

Customer Service • Retail • Hospitality • Sales • Marketing • Communications • Business • Events • Public Relations • Fundraising • Leadership • Internships

You don't need a specific degree or previous industry experience to apply.

We value communication skills, professionalism, work ethic, personality, adaptability, and a willingness to learn just as much as previous experience.

🎓 Recent graduates, upcoming graduates, and entry-level candidates are encouraged to apply!

What We Offer

Training. Experience. Growth.

• $49,000–$64,000 starting salary + bonuses
• Comprehensive training and onboarding
• Hands-on customer experience and marketing exposure
• Professional development and mentorship
• Monday–Friday full-time schedule
• Collaborative, team-oriented environment
• Opportunities for professional and financial growth
• Advancement opportunities based on performance

Ready to Take the Next Step?

If you're looking for an opportunity to build your communication skills, gain hands-on professional experience, and grow within a fast-paced business environment, we'd love to hear from you.

Apply today — we're actively reviewing applications and scheduling interviews now!

📍 Please note: This position is based in New York City. Candidates must be local to the NYC area and available to interview in person.

Exact compensation may vary based on experience, performance, and other qualifying factors.