Client Management Associate

Client Management Associate

We are seeking a Client Management Associate to support a range of client accounts and internal operations. This entry-level role offers the opportunity to gain hands-on experience in public relations, strategic communications, client management, and content production, while also providing administrative support to ensure smooth day-to-day operations. The Associate will work closely with senior leadership, including the Associate to the CEO.
 

Responsibilities

• Assist with social media content creation, editorial calendars, and campaign planning
• Support social media production across client and firm accounts, including video editing, graphic design, and development of social media assets
• Assist with planning, producing, and editing video content for social media and other communications initiatives
• Contribute to the development of communications plans and thought leadership strategies
• Conduct media audits, research assignments, and industry monitoring
• Build targeted media lists and support media outreach efforts
• Track media coverage and provide regular news monitoring updates
• Provide overflow support across multiple accounts to ensure seamless client service
• Support administrative tasks such as scheduling, meeting preparation, file management, and other office-related needs
• Collaborate with the Associate to the CEO and other team members on client initiatives and internal projects
   

Qualifications

• Bachelor’s degree and 2+ year of experience in public relations, communications, marketing, media production, or a related field (or equivalent combination of education and experience)
• Demonstrated video editing experience using Adobe Premiere Pro
• Experience creating and editing social media content, including video and graphic assets
• Exceptional writing, editing, and verbal communication skills
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and a proactive, problem-solving mindset
• Demonstrated ability to work both independently and collaboratively on team projects
• Sound judgment and professionalism in client-facing situations
• Based in the Philadelphia area with the ability to work in-office and attend client events as needed
   

What We’re Looking For
This position is ideal for someone who is highly motivated, detail-oriented, and eager to build a career in public relations and strategic communications. The successful candidate should have strong writing and communication skills, an interest in social media and content creation, and hands-on video editing experience. The role also provides opportunities to develop skills across client management, research, media relations, and administrative and operational support.

Work Environment
This is a hybrid position based in the Philadelphia area, with a mix of in-office collaboration and remote flexibility. The Associate should be available to work in the office and attend client meetings, events, and other in-person engagements as needed.