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Supervisory IT Specialist (Applications Software)

U.S. Department of Health and Human Services
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***This job will close when we have received 75 applications which may be sooner than the closing date.***

***THIS POSITION IS NOT REMOTE. ONLY ONSITE***

***U.S. Citizenship required***

***One vacancy in the following locations:

  • Phoenix, AZ
  • Irvine, CA
  • Denver, CO
  • Miami, FL
  • Atlanta, GA
  • New Orleans, LA
  • Kansas City, MO
  • Albuquerque, NM
  • Cleveland, OH
  • Arlington, VA
  • Seattle, WA

 

***YOU MUST APPLY ON USAJOBS.***

Link to USAJOBS vacancy announcement: https://www.usajobs.gov/job/882406400

***PLEASE READ THE ENTIRE USAJOBS ANNOUNCEMENT.***

***This is a senior level position.***

WHAT YOU'LL BE DOING DAY TO DAY

As a Supervisory IT Specialist (Applications Software), you will:

  • Serve as the senior technical authority for Enterprise Case Adjudication and Processing Environment (ECAPE) application architecture, engineering, and lifecycle management.
  • Ensure integration of cybersecurity throughout the application lifecycle and continuous alignment with FISMA, applicable NIST frameworks, and agency security policies.
  • Oversee ECAPE operational performance, incident management, problem management, and change management to ensure mission continuity and user service levels.
  • Lead Agile product teams using iterative development practices, backlog refinement,
    sprint/release planning, and delivery forecasting.
  • Provide strategic direction for ECAPE modernization and operational improvement.

 

Qualifications

WHAT WE ARE LOOKING FOR

Basic Qualifications: Applicants for the Information Technology Management series, 2210 at the GS-14 grade level must have Information Technology (IT) related experience which demonstrates proficiency in the following competencies:

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  • Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
  • Technical Competency - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

AND

Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-13 grade level in the Federal service performing ALL of the following:

  • Directing full Software Development Life Cycle (SDLC) activities, including requirements analysis, design, development, testing, deployment, and sustainment.
  • Supporting and sustaining Authorization to Operate (ATO) by ensuring required security documentation, control implementation evidence, and continuous monitoring activities are planned and executed.
  • Ensuring effective management of incident, problem, and change tickets, including triage, escalation, prioritization, and timely resolution.
  • Directing release governance and configuration/change management to reduce cycle time through process optimization and automation while improving quality.
  • Developing and presenting executive briefings, status reports, and risk assessments.