Clinical Teams Manager ( MT-BC)

Voices Together is a nonprofit organization that empowers children, teens, and adults with diverse needs through its innovative Voices Music Therapy (VMT™) model. Our innovative, research-based approach empowers individuals to build meaningful communication, strengthen social-emotional growth, and develop self-advocacy, fostering greater independence and well-being. 

JOB DESCRIPTION: 

The Clinical Manager will oversee the daily operations of the Clinical Team and Standard Operating Procedures (SOPs).   

SUPERVISORY RESPONSIBILITIES: 

Provides direct supervision of Music Therapy clinical staff; evaluates employee performance and makes recommendations for employment actions. 

DUTIES/RESPONSIBILITIES: 

Oversees the daily operations, performance, and supervision of the Clinical team, including scheduling, capacity planning, staffing, and regional leadership. 

Provides regular supervision, coaching, field observation, and performance feedback to ensure high-quality service delivery, clinical fidelity, and professional development. 

Participates in training, onboarding, and ongoing mentorship for new and existing clinical staff. 

Collaborates with Clinical, Operations, Human Resources, Finance, Development, and CEO to ensure organizational alignment, program growth, and clinical continuity. 

Develops, implements, and maintains clinical infrastructure, including Standard Operating Procedures (SOPs), staffing plans, and quality improvement initiatives. 

Oversees administrative and operational responsibilities, including incident reporting (IRIS), expense approvals, time-off requests, email management, and other departmental documentation. 

Participates in and leads internal meetings related to clinical operations, admissions, capacity planning, clinical leadership, and regional management. 

Supports program development through outreach, classroom observations, certification/recertification process (VMT), fidelity review, and field instruction. 

Represents the organization at meetings, conferences, and other professional events as needed. 

Ensures compliance with organizational policies, professional standards, and the AMTA Code of Ethics while fostering effective communication and accountability across the clinical team. 

Perform other duties as assigned. 

EDUCATION AND EXPERIENCE: 

Must be a Board Certified Music Therapist (MT-BC) 

VMT Certified or able to eligible for certification within first year in this role 

Prior experience managing or supervising clinical staff 

Prior experience developing, implementing and establishing programming for agencies, hospitals or institution 

DESIRED QUALIFICATIONS AND SKILLS: 

Experience working in a social service environment and familiarity with not-for-profit best practices. 

Experience in a fast-paced, growing company and/or demonstrated effectiveness in a medium-sized organization where the role includes both strategic and hands-on responsibilities. 

Ability to lead, work independently, and work in a team environment. 

PHYSICAL REQUIREMENTS: 

Prolonged periods of sitting at a desk and working on a computer 

Must be able to lift up to fifteen (15) pounds at times