CRR DAS Manager - $7,000 Hiring Bonus

$7,000 HIRING BONUS paid in installments: $3,500 after 6 months and $3,500 after 1 year!!

Wesley Family Services offers the following benefits:

ALL EMPLOYEES:

• Tuition discounts - up to a 20% discount on tuition for certain degree programs at local partnering colleges
• Annual performance evaluations with pay increase eligibility
• Employee Assistance Program
• Free licensure supervision (minimum work hours may apply)
• WFS Wellness Center
• myStrength
• Discounted home, auto, and pet insurance

FULL TIME EMPLOYEES:

• 10 paid holidays + paid Celebration Day
• 15 paid time off days 1st year, 20 paid time off days 2nd year, continues to increase
• Tuition reimbursement for qualifying courses of up to $2,000 per semester or course ($6,000 per fiscal year maximum reimbursement)
• Medical, dental, and vision insurance (effective the 1st of the month following 30 days of work)
• Two weeks paid parental leave
• Employer paid life insurance
• Employer paid short term and long term disability insurance

Adult Diversion and Acute Stabilization (DAS) Program:

A voluntary, short-term (14-30 days), 14 bed, crisis stabilization program designed to prevent/divert psychiatric hospitalizations or used as a step down for consumers who have been recently discharged from a psychiatric hospitalization.

The DAS unit provides a home-like environment in a comfortable and private setting for consumers to be evaluated and participate in crisis stabilization activities. The program is staffed 24/7 and offers basic psychiatric assessments, medication monitoring, clinical groups, and activities designed to ensure a successful transition back to the consumer's home/community setting.

Job Purpose/Summary

The CRR DAS Manager fosters a program environment where the recovery and well-being of each consumer is the highest priority. The incumbent is responsible for all human, physical, and financial functions of the program, including providing direct service, staff supervision, coaching, technical support, auditing of the clinical record, and financial/budget reporting. The position requires the ability to work both independently and as a member of a team, as well as the ability to facilitate teams to accomplish clear outcomes. 

Minimum Qualifications

Education: Master’s degree in social work, psychology, or a related field.

Experience: 

• Minimum of 5 years of progressively responsible experience in social services. 
• Minimum of 2 years of management experience preferred.

Licenses, Certifications & Clearances:  

• Act 33/34 Clearances
• FBI Clearance
• Valid State of PA Class 1 Drivers License
• Access to properly insured motor vehicle for client transportation and fieldwork and a safe driving record

Knowledge, Skills, Abilities: 

• Exhibits ethical business behavior and maintains confidentiality of information and compliance as required by WFS policy.
• Ability to exhibit cultural sensitivity and to contribute to a work environment where diversity is welcomed and supported.
• Commitment to supporting the Quality Whole Person Care® service philosophy and work-place culture.

Scope of Responsibility

Total number of FTEs managed, including through subordinate managers/supervisors:  3

Total number of direct reports: 3

Listing of job titles reporting directly to this job: Supervisor – CRR DAS, Therapist II – DAS, Adult LPN Caseworker

Essential Duties & Responsibilities

• Ensures delivery of quality services by providing leadership, planning, directing, organizing, and influencing the work of others. Develops and accomplishes goals and objectives, continually evaluates processes and outcomes to ensure that services are delivered and continuously improved in an effective and culturally competent manner. Integrates delivery of service with the primary mission and strategic and operational objectives of the agency.

• Directs efficient operations by overseeing staff coverage sufficient to maintain responsive services, assessing the utilization, workflow, and activities of technical/support staff, as assigned, designing and improving processes that continuously improve customer service, auditing records and other documents for accuracy and timely completion to meet regulatory, legal, and/or accrediting requirements, developing and analyzing information and reports for internal management and control using a management information system, and assuring the adequacy of equipment/facilities/work areas as needed.

• Addresses all issues of fraud, waste, and/or abuse as they arise and proactively looks for ways to prevent instances of fraud, waste, and abuse in the service delivery system and work systems of the agency as described in the agency Compliance Plan.

• Develops human resources by recruiting and recommending qualified applicants for employment, orienting, continuously training and coaching staff, communicating, monitoring, and setting performance and productivity standards, appraising performance, developing and implementing a staff development plan that enhances service, supervising the work of assigned staff, contractors, and/or the learning experience of students and interns.

• Assists with the implementation of individual service plans (ISPs), facilitates consumer’s participation in external daytime services, such as the Intensive Outpatient Program and Psychiatric Rehabilitation (PR), leads psycho-educational groups discussing co-occurring disorders, and provides 1-on-1 counseling sessions. 

• Assists consumers with daily living needs, including meal serving and clean-up, sanitizing individual rooms upon discharge, laundry, and personal hygiene/independent living skills.

• Assists consumers with their participation in community-based recreational and leisure activities.

• Assists consumers with arranging medical and psychiatric appointments with their Service Coordinators or any service members as needed. Assures consumers have scheduled psychiatric appointments, as needed, each week and attends these appointments when consumers request staff input. 

• Provides frequent and on-going emotional support and intervention, as well as utilizes effective problem-solving techniques on a routine basis to consumers in various degrees of emergency crisis. 

• Observes consumer’s behavior and reports changes to the Supervisor – CRR DAS and/or emergency on-call personnel when/if necessary. Directly provides appropriate emergency crisis intervention and seeks help as necessary (e.g., other available staff, police, or other emergency medical personnel).

• Responsible for and assisting co-workers with completing and coordinating consumers’ admissions and discharges, along with organizing case records as delegated. Seeks CCBHO, Allegheny County, Beacon, and Westmoreland County authorizations for admissions, along with following through on requesting additional days of stay. 

• Inspects furniture and equipment. Identifies and reports needed repairs.

• Communicates and participates in the resolution of clinical and treatment issues with internal professionals regarding consumer services and program operations.

• Ensures that prescribed medications are taken by the consumer on a timely basis and according to physician instructions. Completes medication administration documentation, including pill counts. Trains newly hired staff on medication administration and the newly added Quick MAR process.

• Implements and/or delegates staff to complete scheduled fire safety drills and equipment checks.

• Communicates with Supervisor – CRR DAS or on-call personnel regarding emergency situations. Implements emergency procedures.

• Assumes on-site task management responsibility in the absence of the Supervisor – CRR DAS as delegated.

• Provides training and orientation to newly hired staff in the CRR/DAS program.

How to Apply:

You can submit through Handshake, but also go to our website directly at: wfspa.org/careers

Quality Whole Person Care® is Wesley Family Services' service philosophy that aims to enhance the clinical care provided to individuals served while also helping to strengthen the way we support one another as colleagues. WFS has embedded QWPC practices which emphasize every person has value in all aspects of services and work-place culture.

WFS is proud to be an Equal Opportunity Employer. Our policies for both current and prospective employees prohibits discrimination on the basis of race, color, religion, ancestry, national origin (including limited English proficiency), age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, disability, pregnancy, or military/veteran status.