Diversion Specialist
The New London Homeless Hospitality Center (NLHHC) seeks a part-time Diversion Specialist to support the greater Norwich Community. The Diversion Specialist will support NLHHC’s mission to provide hospitality and a bridge to permanent housing for adults experiencing homelessness in southeastern Connecticut.
Location: Norwich & New London, CT
Compensation: $22.60 to $26.00 per hour (based on experience); Mileage reimbursement for work-related travel
Application Deadline: Tuesday, September 1st, 2026
The Role: Diversion from Homelessness
Be the first point of connection for people experiencing homelessness or housing instability and help them find safe alternatives to shelter.
What You'll Do:
- Conduct CAN assessments
- Build diversion plans
- Connect to housing and resources
- Document in HMIS
- Work independently in Norwich
What You Bring:
- Strong communication and problem-solving skills
- Trust building
- Independent work style
- Valid driver's license
- *Bonus: social services experience, Norwich knowledge, bilingual (English and Spanish)
Benefits:
- Retirement savings with employer match
- Health Savings Account deposits
- Flexible work environment
- Technology provided
- Paid time off and sick leave
- Professional development funds
- Family-first employer
How to Apply:
Email the following to personnel@nlhhc.org:
- Resume
- A 3-5 sentence-long answer to the question “What draws you to this work?”
Please write “Diversion Specialist Application” in the email subject line. The application deadline is Tuesday, September 1st, 2026.
New London Homeless Hospitality Center, Inc. is an Equal Opportunity Employer committed to a diverse and inclusive workplace.