Coffee House Manager

Coffee House Manager

Brewed Awakenings Coffee House | Cranston, RI

About the Role

Brewed Awakenings is looking for a motivated, dependable, and people-focused Coffee House Manager to lead our Cranston team.

This is a hands-on leadership role for someone who enjoys working with people, developing a strong team, and creating a great guest experience. Our managers are actively involved in the day-to-day operation of the coffee house while setting the standard for hospitality, quality, cleanliness, teamwork, and accountability.

As a Coffee House Manager, you'll be responsible for leading your team, maintaining strong daily operations, and creating an environment where both our guests and team members feel welcome and supported.

What You'll Do

Lead and oversee the day-to-day operations of the Cranston coffee house

Hire, train, coach, and develop team members

Build a positive, accountable, and team-oriented work environment

Create and manage employee schedules based on business needs

Lead by example and work alongside the team during busy shifts

Ensure guests consistently receive friendly, attentive, and efficient service

Maintain high standards for food, beverages, cleanliness, and presentation

Address guest concerns professionally and work to create positive resolutions

Monitor staffing, labor, inventory, and other key areas of café operations

Ensure the coffee house is properly stocked and prepared for daily business

Maintain food safety, sanitation, and company standards

Communicate expectations clearly and provide ongoing feedback to team members

Identify opportunities to improve operations, service, and team performance

Help create an experience that keeps guests and team members coming back

What We're Looking For

We're looking for a leader who:

Has previous management or leadership experience, preferably in hospitality, restaurants, cafés, or retail

Enjoys leading, coaching, and developing people

Provides excellent customer service and leads by example

Is dependable, organized, and accountable

Communicates clearly and professionally

Can make decisions and solve problems in a fast-paced environment

Knows how to keep a team motivated and working together

Is comfortable providing feedback and holding team members accountable

Pays attention to quality, cleanliness, and the details that create a great guest experience

Can balance the needs of guests, employees, and the business

Takes ownership of their location and its performance

What You'll Bring

As a Coffee House Manager, you'll have the opportunity to use and continue developing skills in:

Team leadership and employee development

Hiring, training, and performance management

Customer service and guest relations

Scheduling and labor management

Inventory and operational organization

Food safety and café operations

Problem-solving and decision-making

Communication and conflict resolution

Building a positive workplace culture

Why Brewed Awakenings?

At Brewed Awakenings, we're about more than serving great coffee and food. We want our coffee houses to be places where guests feel welcome and our team members enjoy coming to work.

Our managers play an important role in making that happen. You'll have the opportunity to lead a team, develop people, take ownership of your location, and make a direct impact on the success of the coffee house.

We're looking for someone who wants to be part of the business—not someone who simply manages from the sidelines.

Location: Brewed Awakenings – Cranston, Rhode Island
Position: Coffee House Manager
Employment: Full-time
Experience: Previous management or leadership experience preferred

Ready to Lead the Team?

If you're a strong leader who enjoys developing people, creating great guest experiences, and taking ownership of a fast-paced operation, we'd love to hear from you.

Apply today to join Brewed Awakenings and lead our Cranston Team.