Health Care Administration Specialist Apprenticeship Internship

JOB SUMMARY:

This position works directly under executive officers to create internal procedures and guide the development of strategic initiatives for social services, behavioral health, and community-based programs. The role involves developing, maintaining, and implementing strategic initiatives by managing projects, assisting in the development of funding resources, and establishing compliance measures to meet reporting requirements. Provides coverage over departments to explain implementing and management. 

Responsibilities include analyzing data and operational methods, developing procedures for data collection, assisting with policy and protocol development, implementing strategic initiatives, and analyzing benchmark Key Performance Indicators (KPIs). The position also collaborates with the Quality Management Team to lead and monitor compliance and quality assurance efforts across programs.

The Health Care Administration Specialist oversees program compliance, monitors assigned projects, and ensures adherence to regulations set by the Joint Commission, Department of Public Health, and the company’s internal policies and strategic goals. This position functions as a sole contributor, providing administrative support and project management oversight, while building stakeholder relationships to strengthen organizational initiatives. The role requires maintaining and developing partnerships within the industry and staying informed about current healthcare and human services trends.

QUALIFICATIONS REQUIRED AND EXPERIENCE: 

Must currently reside in Massachusetts and be enrolled in a Master’s degree program in Business, Nursing, Healthcare Management, Health Services Administration, Public Health, or Macro Social Work (including, but not limited to related fields). 

A minimum of one (1) year of recent administrative support experience is required.

Curricular Practical Training (CPT) Can work 20-40 hours a week for 12 months

Optional Practical Training (OPT) is given for 1-3 years based on their degree

Bilingual ability is a plus, particularly in Haitian Creole, Portuguese Creole, Yoruba, Igbo, Hindi, Gujarati, Farsi, French, Spanish, Vietnamese, Chinese, or Cambodian

POSITION RESPONSIBILITIES AND TASKS: 

• Trained to serve as an Administrative Director overseeing clinic operations.
• Trained to lead Quality Assurance initiatives for public health and clinic compliance.
• Trained to implement administrative leadership for social services and behavioral health program services within the community, maintaining external communication portals and data systems.
• Serve as a project manager to implement community-based public health programs and strategic initiatives.
• Promote programs and coordinate communication with organizational leaders, including designing presentations, organizing stakeholder and management meetings, and presenting reports to the Chief Executive Officer and Board of Directors.
• Trained to implement internal and external policies and procedures for new programming to meet accreditation requirements.
• Trained to act as the point of contact between the Chief Executive Director and internal/external personnel.
• Assist with researching, applying for, and implementing grants, RFRs, and RFPs to support program funding.
• Assist in building external stakeholder relationships, partnerships, and marketing strategies.
• Trained to create, review, and analyze reports on patient demographics and implement quality improvement methods.
• Promote program services and support communication initiatives with organizational leaders, including preparing presentations, organizing meetings, and presenting reports to executives and board members.
• Develop community partnerships and linkages to support the company’s strategic initiatives and funding opportunities.
• Assist in implementing new programs and ensuring operational and quality assurance standards are met for all funding-related programs.
• Create and review reports regarding patient and student demographics for funding and continuous improvement.
• Act as a public relations representative of the company as directed by the Chief Executive Director.
• Maintain daily administrative tasks, arrange meetings and appointments, and provide reminders for the Chief Executive Director.
• Trained to identify internal and external stakeholders and support the development of strategic partnerships.
• Trained to monitor implementation and improvement of community-based public health programs and strategic initiatives.
• Trained to lead in implementing internal and external policies and procedures.
• Trained to maintain data collection on patient demographic information and prepare reports for managers and the governance board.
  
   

KEY SKILLS & BEHAVIOR:

• Strong analytical, interpersonal, and writing skills.
• Excellent data research and analysis skills.
• Ability to communicate effectively across diverse situations and populations.
• Ability to work independently and collaboratively as part of a team.
• Excellent time management and organizational skills.

ORG UNIT/CLASS CAG: 

Intern Trainee Staff Community Direct Care

• ITC1 Entry- and Intermediate level 
• ITC2 Middle Level 

Master Non-Licensed Level Community Direct Care 

• MLC1 Entry- and Intermediate level