Crew Scheduler

Crew Schedulers are an integral part of the Operation Control Center (OCC) and serve as a critical component to the airline’s operation. The Crew Scheduler is responsible for ensuring each scheduled flight is legally covered with the appropriate crew compliment.  A Crew Scheduler monitors and aptly amends crew schedules by adhering to FARs, policies and procedures, and the Collective Bargaining Agreements.

Job Responsibilities

• Create and modify crew schedules to resolve all conflicts created by weather, maintenance, and crew issues by exercising decision-making skills that comply with all applicable FAA regulations, CBA, and company policies while using resources efficiently.
• Interact with crew members and process daily absences, operation reassignments, crew swaps, and crew movement
• Resolve flight crew legality problems and rest requirements based on appropriate regulatory and contractual requirements.
• Maintain the integrity of the flight schedule by ensuring all segments have been assigned to a legal crew.
• Provide a high level of attention to detail and precise communication to crew members about schedule changes.
• Build all open crew member segments into trips and cover for current day.
• Make last-minute changes to crew hotel reservations/cancellations and transportation arrangements, as necessary, during daily operations.
• Book crew members on deadhead flights when needed
• Monitor crew members check-in status to assure coverage
• Communicate with Crew Scheduling Coordinators, Dispatch Coordinators and Maintenance Supervisors regarding daily operational concerns to resolve any operational issues.
• Utilize multiple software systems to track and solve complex scheduling problems and complete required checklists.
• Monitor and maintain FAR legality and contractual compliance of crew member schedules for a 24 hour/ 7-day operation and make appropriate modifications to meet such regulations.
• Assist with irregular operations by processing Crew Recovery Reports
• Assist with on-the-job training for New Hire Schedulers
• Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.