Housing Case Manager

West CAP–an innovative, progressive organization dedicated to creating Strong, Secure Families, and Stable Communities since 1965, is excited to expand our Homeless Intervention team by hiring a full-time Housing Case Manager.

Starting annual salary $51,000 to $56,000, 4 day work week, with remote hybrid work options after training period. This position will assist people experiencing homelessness or at risk of homelessness by providing case management to individuals and families experiencing homelessness including assessment, individualized service plan development, support, advocacy, and referral. This position may be based out of our Glenwood City or Menomonie locations with regular work-at-home options after training.

This work is as challenging as it is rewarding, and West CAP’s culture reflects that reality. Our team is collaborative, passionate, and focused on serving the needs of our participants with dignity and respect. We maintain a trauma-informed environment that supports each employee and promote work-life balance with a 4 day work week, generous PTO, and hybrid work schedule.

Required qualifications:

• Associate degree in social work or related field; bachelors degree preferred
• Minimum of 2 years’ social service experience working with people experiencing poverty, mental illness, and/or substance use disorders
• Demonstrated experience with crisis intervention and case management
• Knowledge of community resources & social service systems
• Excellent written and oral communication skills
• Computer skills sufficient for data gathering, documentation, and reporting
• Valid driver’s license, reliable transportation, and acceptable driving record

Preferred qualifications:

• Demonstrated professional and/or lived experience supporting individuals and families experiencing homelessness, housing instability, poverty, or other barriers to safe and stable housing.
• Working knowledge of, or ability to quickly develop proficiency in HMIS, Coordinated Entry, and program reporting requirements.
• Ability to obtain NSPIRE certification within 6 months, experience with Housing First principles.

If you don’t have all of the above qualifications but still think you might be right for the job, please reach out or apply. We’d love to hear what you have to offer!

Benefits:

• Competitive annual starting salary $51,000 to $56,000
• 32 hour full-time, 4 day work week, no nights or weekends
• Comprehensive benefit package including health, dental, retirement, and free life/disability benefits
• Remote work options
• Generous paid time off
• Paid holidays
• Paid training and development opportunities

For consideration, please send include your resume and cover letter by Sept. 10th.

We are happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at westcap@wcap.org.

Equal Opportunity Employer

Our Culture
We believe that as employees, volunteers, and board members, dedicated to our mission of reducing poverty and developing assets, we must apply ourselves to the task of growing as a sustainable organization and as employees. Our work life illustrates our beliefs as an agency.

Consequently, we seek to conduct our work in a supportive environment and within a mutually supportive culture. Within our agency we value and seek to create a qualified workforce that reflects the demographic and cultural diversity existing in our larger community. Our employees are competitively reimbursed for their jobs and provided with a workplace and the tools that enable effective effort. Employees and board members have opportunities to make contributions to decision-making processes. Within our work, we relate to one another as we relate to our clients; with respect, honesty, and civility. We know that we can count on one another.

Our behavior emulates what we desire for our participants; learning and growth are key ingredients of the culture we seek to build. As an organization (a corporate person), our citizenship demonstrates what we expect of our community compassionate institutional behavior, behavior that works for the common good of the community.