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Residential Support Staff

Responsibilities: 

  • supervision of up to six young adult survivors of sexual exploitation & trafficking in a congregate care setting, ensuring physical and psychological safety of residents
  • collaborates with other staff to maintain minimum staff client ratio of one to three
  • oversees routines, supports activities of daily living and chores, engages in the therapeutic milieu
  • may transport clients to offsite appointments, workshops, and community outings
  • in the community, remains cognizant of relevant safety issues for residents in a public setting
  • observes & identifies when resident behavior may indicate medical or psychological intervention
  • using a trauma-informed, positive behavior support model, monitors individual behaviors and group dynamics, mediating conflict management and resolution
  • provides crisis intervention utilizing co-regulation, verbal de-escalation, therapeutic processing, and dialectical behavior therapy (DBT) skills
  • integrates individual behavior intervention plans to help residents move towards their goals
  • may administer medication
  • may serve as culinary substitute, ensuring meals are served as scheduled
  • documents daily resident reports

Requirements: 

  • female-identifying and at least 18 years of age; at least 21 years of age (preferred)
  • satisfactory background checks including criminal and driving history (if applicable)
  • medical clearance including TB test and up-to-date vaccinations
  • minimum of high school diploma or GED; minimum of bachelor’s degree (preferred)
  • certification in First Aid & CPR
  • Resilience Rising training academy modules
  • direct support professional (DSP) training, including medication administration
  • 20 hours of professional development annually
  • driver’s license with personal vehicle available for client transportation (preferred)

Hours: Part-time and full-time shifts available with the primary hours fulfilled during daytime, evening, and weekend hours. Overtime pay after 40 hours per week paid at 1.5 of corresponding hourly rate. 

Salary: The starting salary for residential support staff is…

  • $19 per hour with a high school degree; $21 per hour with an associate’s degree; $23 per hour with a bachelor’s degree or CADC; $25 per hour with a master’s degree
  • an annual raise of $1 per hour after each cumulative year of employment
  • when resources are available, all onsite staff are eligible for a winter holiday bonus

Benefits: 

  • $150 monthly health insurance stipend for full-time employees
  • up to 12 paid personal days (96 hours) accrued annually; unlimited unpaid leave with approval
  • holiday pay on Thanksgiving and Christmas paid at 1.5 of corresponding hourly rate
  • ongoing staff wellness opportunities and mental health support
  • free onsite meals with residents during scheduled shifts