Training Development Specialist

Title: Training Development Specialist 

Location: Mission: Ignite Powered by Computers For Children, Inc. 

Reports To: Site Supervisor 

AmeriCorps Program: Tech360 

Mission: To enhance educational opportunities and enrich lives through technology 

Vision: To be the community’s leading technology resource for high-need populations and those that serve them 

AmeriCorps Program Description: 

AmeriCorps members are crucial personnel needed to fulfill the goals of Mission: Ignite’s programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission: Ignite team. 

As ambassadors for the mission and as part of the Mission: Ignite team, AmeriCorps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of AmeriCorps cohorts and develop a network of mission-minded people in the local region. 

Training Development Specialist: 

The Training Development Specialist would assist with the development, design, and eventually implementation of new curricula for the Tech360 Program. Ensuring that said curricula aligns with the learning objectives and standards of the Tech360 Program.   

The Tech360 Program aims to ensure community members receive on-demand tech support, relevant information to secure access to internet services and computer devices, and the opportunity to build foundational digital skills. 

Duties and Responsibilities (include but are not limited to): 

Analyze existing curriculum and identify areas of improvement. 

Maintain communication among Mission: Ignite staff, trainers, site supervisors, and Tech360 stakeholders to understand learning needs 

Support in conducting surveys among Tech360 stakeholders to understand learning needs 

Select appropriate content and organize it into a logical sequence 

Develop learning objectives and outcomes aligned with the Tech360 standards 

Design engaging instructional activities and assessments, considering learning styles and accessibility. 

Collaborate with Mission: Ignite and site supervisor to promote the Tech360 Program 

Support other departments and program staff as necessary, ensuring alignment with their duties and responsibilities associated with Tech360 

Critical Skills and Aptitudes: 

High School diploma or equivalent required 

Excellent communication skills, both verbal and written 

Must have reliable transportation and a valid driver’s license 

Basic understanding of how to use and troubleshoot common computer and mobile device hardware and software 

Creative problem-solving skills 

Proficiency in Microsoft Office (Outlook & Teams) and video conferencing 

Ability to demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in serving diverse customers, coworkers, and community 

Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and everyday online services and applications 

Program Benefits: 

Living allowance paid in stipends 

Education award at service completion

Training on topics including computers, technology, and Microsoft products 

Mileage reimbursements for qualifying travel 

Eligible for one‑time computer voucher or equivalent device upon completion of service criteria1 

Loan deferment and interest forbearance on qualified student loans 

You may be eligible to receive a childcare benefit if you have children under the age of 13 and serve full-time 

You may be eligible to receive healthcare through the New York State of Health: The Official Health Plan Marketplace 

Many government agencies, higher education institutions, and other employers provide benefits to AmeriCorps alumni