Prompt Engineering Intern

Prompt Engineering Intern — Skillify / Kinship Labs

Paid internship: $2,080/month, full-time (Mon–Fri, 9–5, 40 hrs/week), 3 months, in-person at our Summerlin office in Las Vegas, NV. No coding required. Strong performers may be offered a full-time role as a Prompt Engineer or AI Quality Analyst at the end of the program.

About us: Skillify runs career workshops and mentorship programs that have reached thousands of students across 220+ schools. Kinship Labs (kinshipcomms.ai) is the AI-powered relationship management platform that powers Skillify and helps organizations maintain personalized, human connections at scale across SMS and email.

Every day, our AI agents hold real conversations with real customers — answering questions, following up, scheduling, and keeping relationships warm. Your job is to make those conversations excellent. This is a judgment-and-writing role, not a coding role.

What you'll actually do:

Prompt engineering & optimization (40%): Write and iterate on the production prompts behind our customer-facing AI agents. Tune agent voice and tone. Sharpen how agents handle complaints, confusion, sensitive topics, and knowing when to hand off to a human. Compare prompt versions head-to-head and promote winners to production.

Building & running evals (35%): Turn real customer conversations into frozen test scenarios using our in-platform evaluation tools — no code needed. Write eval criteria in plain English. Run eval suites against prompt changes and read the results: what passed, what broke, and why.

Conversation review & quality (25%): Review live AI customer conversations across SMS and email for tone, accuracy, and empathy. Spot failure modes and edge cases. Turn findings into new evals and better prompts. Report quality trends to the product and engineering teams.

What we're looking for: Currently enrolled in or recently completed a Bachelor's or Master's program — any major (communications, English, psychology, linguistics, business, and technical fields all welcome). Exceptional written communication. Strong judgment about conversations: tone, empathy, and when a situation needs a human. Genuine curiosity about AI — you already use tools like ChatGPT or Claude. Detail-oriented and systematic.

Nice to have: Customer service, support, hospitality, or teaching experience. Experience experimenting with prompts or AI writing tools. A writing or editing background.

Tools you'll work with: Claude (Anthropic), GPT-5 (OpenAI), Grok (xAI), Kinship's built-in eval platform, Linear, and Slack.

You'll get daily check-ins, weekly 1:1 mentorship, and direct access to the founders and engineers building the platform.