Operations Support Specialist

Pay: $17.00 - $19.00 per hour

Job description:

COME GROW YOUR CAREER!!

Advanced Technology Recycling (ATR) is a full-service commercial electronic recycling company and offers a wide range of services and logistics options to its customers.

Our commitment to our customers, partners and employees to protect our environment by offering the highest standards in ethics and safety and to focus on continual improvement in our reuse and recycling process establishes us as a pioneer in our industry.

Customer Service Representative Rapidly expanding business is looking for a motivated individual who can grow with us and fill our open Customer Service Representative position(s).

Position Objective: Provide administrative support for ATR’s Customers, and Sales and Operations Departments.

Responsibilities:

• Setup and management of customer account details
• Scheduling and coordination of logistics with operations team
• Compile preliminary billing for management review
• Preparing and sending invoices to customers
• Uploading appropriate billing docs to the database and tracking payments, etc.
• Assist in resolving day to day customer concerns or inquiries
• Effective communication with multiple customers, co-workers, supervisors and managers
• Data entry, creation and maintenance of spreadsheets, word processing
• Management of weekly reports
• Management of Business Development Manager’s database
• Maintaining cleanliness and organization of work area

Qualifications:

• Professional customer service skills required, including phone etiquette
• Attention to detail
• Ability to manage multiple projects with flexibility
• Strong problem-solving and critical thinking skills
• Superior communication skills, both written and verbal
• Strong planning and organizational skills
• Ability to develop relationships at all levels
• MS Office experience (Excel, Word & Outlook a must), QuickBooks, database and the internet
• Must be a self- starter
• Teamwork and collaboration skills are a must
• Experience with clerical/administrative duties
• Knowledge of office equipment

*This list of job responsibilities and qualifications are only a summary of the typical functions of the job. It is not a comprehensive list of all possible job responsibilities, tasks, or duties. Employee will be required to perform other duties assigned or requested by Supervisor/Manager.

Education: 

Minimum of High School Diploma/GED required. Vocational or Some College preferred

Physical Requirements: 

Frequently required to sit, stand, walk, bend, kneel, crouch, balance and reach

Criminal Background screening and pre-employment drug testing

Advanced Technology Recycling is an equal opportunity employer and values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person