Key Account Manager Co-op

Key Account Manager Co-op

Location: Suwanee, GA

Position Summary

ET GLOBAL is seeking a motivated, customer-focused Key Account Manager Co-op to join our Client Experience team. This hands-on opportunity provides students with real-world experience supporting key client accounts and delivering innovative experiential marketing and event solutions. Working alongside experienced Key Account Managers and cross-functional teams, you'll gain exposure to client relationship management, project coordination, strategic planning, and the execution of world-class brand experiences.

What You'll Do

• Support Key Account Managers with day-to-day client communications and account activities.
• Assist with meeting preparation, agendas, notes, and follow-up action items.
• Help coordinate project timelines and monitor key milestones.
• Learn how client projects move from concept through execution.
• Collaborate with Creative, Production, Project Management, and Operations teams to support project delivery.
• Assist in preparing presentations, proposals, and client-facing materials.
• Maintain accurate project documentation and account information.
• Conduct research on client industries, events, and market trends.
• Participate in client meetings and internal planning sessions.
• Help identify opportunities to improve client service and internal processes.
• Perform additional projects and administrative support as assigned.

What You'll Learn

• Key account management and client relationship building
• Experiential marketing and trade show operations
• Project coordination and cross-functional collaboration
• Business communication and presentation skills
• Project planning, scheduling, and organization
• Client meeting preparation and follow-up
• CRM and project management tools
• AI and technology solutions that enhance client service and business operations

Qualifications

• Currently enrolled in an accredited college or university pursuing a Bachelor's degree in:
  • Business Administration
  • Marketing
  • Communications
  • Management
  • Hospitality
  • Event Management
  • Public Relations
  • or a related field
• Minimum sophomore standing preferred.
• Strong interpersonal and communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive attitude and a strong customer-service mindset.
• Comfortable working collaboratively across multiple teams.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Experience with CRM software is a plus but not required.

What We're Looking For

• Strong relationship-building skills.
• Curiosity and willingness to learn.
• Excellent communication and professionalism.
• Problem-solving mindset with a proactive approach.
• Passion for delivering exceptional client experiences.
• Interest in experiential marketing, events, sales, or account management.

Why ET GLOBAL?

At ET GLOBAL, you'll gain valuable real-world experience working with professionals who create immersive brand experiences for leading global companies. Through mentorship and hands-on learning, you'll develop the skills needed for a successful career in account management, client services, or project management.

Successful co-op students may be considered for future internship or full-time opportunities following graduation.