Trade Operations Assistant

Please note: Candidates who complete the audit flow and submit their application directly through the Griting website will receive priority consideration during the review process. On the website, please select the role “Trade Operations & Compliance Assistant Officer” and complete the audit flow before submitting your application.

Trade Operations & Compliance Assistant Officer

Location: Union City, San Francisco Bay Area, California

Work Model: Full-time, on-site

Base Salary: $60,000-$80,000 per year, depending on experience and qualifications

Benefits: Standard company benefits package.

Annual Bonus: Eligible employees may be considered for an annual performance-based bonus based on individual and company performance. Bonus eligibility, amount, and payment are subject to the applicable company bonus plan and are not guaranteed.

Work Authorization: Candidates must be legally authorized to work in the United States. Employment-based visa sponsorship is not guaranteed.

Position Overview

We are seeking a detail-oriented Trade Operations & Compliance Assistant Officer to support import/export documentation, shipment records, supplier and customer files, internal approvals, and day-to-day trade operations. Candidates with relevant industry experience will receive priority. Strong recent graduates may also be considered if they have a related academic background and relevant internship, coursework, project, or practical experience.

Key Responsibilities

• Collect, organize, review, and maintain trade and commercial documentation.

• Assist with commercial invoices, packing lists, purchase orders, sales orders, bills of lading, certificates of origin, and delivery records.

• Review files for missing information, inconsistent data, incomplete approvals, or other discrepancies.

• Enter and maintain supplier, customer, shipment, product, and order information in spreadsheets or internal systems.

• Follow up with suppliers, freight forwarders, warehouses, carriers, customers, and internal teams on missing documents and open items.

• Track shipment milestones, document status, deadlines, and unresolved issues.

• Support onboarding documentation for customers, suppliers, and service providers.

• Assist with audits, claims, internal reviews, purchasing, filing, and vendor communication.

• Escalate compliance or documentation concerns promptly.

• Protect confidential customer, supplier, financial, and company information.

Qualifications

• Bachelor's degree in International Trade, Supply Chain Management, Logistics, Law, Business Administration or a related field preferred.

• 1-3 years of experience in import/export, supply chain, logistics, procurement, compliance support, order management, or business administration is preferred.

• Relevant industry experience is preferred; strong recent graduates may be considered with a related degree and relevant internship or project experience.

• Basic understanding of commercial documents, purchasing, logistics, order processing, or contract records.

• Strong Excel or Google Sheets skills.

• Strong attention to detail, organization, communication, and follow-through.

• Mandarin-English bilingual ability is preferred.

Technology & AI Readiness

Comfort with spreadsheets, document-management systems, ERP or order-management tools, and approved AI productivity tools is preferred. Candidates must verify AI-assisted content before use.

Employees are expected to use modern business software and approved digital tools effectively.

AI-assisted work must be independently reviewed for accuracy, confidentiality, and compliance.

Confidential company, customer, supplier, pricing, contract, financial, shipment, employee, or personal information must not be entered into public or unapproved AI tools.