Research Services Specialist - Special Collections Research Services

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found. 

Summary of Job Duties:

Serving as the Division’s Research Services Specialist under the supervision of the Coordinator of Research Services, this position assists researchers in their use of Special Collections materials, both on-site and virtually; maintains Reading Room security; coordinates filling requests for duplication; and responds to researcher inquiries. This position serves as lead support staff in the Special Collections reading room and assists with hiring and training part-time employees, retrieves and shelves requested archival and print materials, and coordinates duplication services requested by researchers. This position also coordinates requests and storage of materials between off-site storage and the reading room and classroom facilities in the main library. This position plays an active role in supporting the Division’s use of an online researcher registration and request platform through assisting researchers as they place requests.

This is an in-person position, not a remote position. Extensive in-person engagement in both supervisory activities and formal and informal interactions with colleagues contributes to the successful leadership, coordination, and collaboration and is essential to the expectations for this position.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

• The formal education equivalent of a high school diploma
• At least two years of experience in library customer services

Preferred Qualifications:

• Bachelor’s Degree from an accredited institution of higher education
• At least three years of relevant library experience
• Experience providing reference and research support in a library, archives, or museum

Knowledge, Skills, and Abilities:

• Effective organizational, interpersonal, and communication skills 
• Attention to detail  
• Knowledge of library search strategies and resources
• Ability to learn and use new technology resources effectively 
• Ability to work independently and in teams 

Salary Information:

$43,923.00

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Casidy Long, Research Services Coordinator, sc1001@uark.edu