Veterinary Receptionist
Our warm and welcoming veterinary practice in South Pasadena is seeking an experienced Veterinary Receptionist to be the friendly face and voice of our hospital. If you enjoy building relationships, keeping a practice running smoothly, and working with a supportive, close-knit team, we’d love to meet you.
About the Role
As our Veterinary Receptionist, you will be the first point of contact for clients and play a key role in creating a positive, organized, and compassionate experience for every pet and pet parent who walks through our doors.
Key Responsibilities
- Greet clients with professionalism, warmth, and compassion
- Manage phones, appointment scheduling, and client communication
- Check clients in and out, process payments, and maintain accurate records
- Coordinate daily workflow to support the doctor and medical team
- Handle prescription refill requests and relay medical information appropriately
- Maintain a clean and organized front desk and lobby
- Assist with light administrative tasks as needed
Qualifications
- Minimum 2 years of experience as a veterinary receptionist or in a veterinary client-service role
- Strong communication skills and a calm, friendly demeanor
- Ability to multitask in a fast-paced environment while staying organized
- Experience with AVImark veterinary software recommended
- Reliable, professional, and genuinely compassionate toward pets and their people
- Team-oriented mindset and willingness to help where needed
- Veterinary assistant experience is a plus
Why You’ll Love Working With Us
- Privately owned practice — no corporate scripts or quotas
- Supportive, respectful team culture focused on collaboration and kindness
- Doctor who values excellent client service and communication
- Predictable schedule and healthy work-life balance
- Competitive pay based on experience: $17–$20/hour
Benefits
- Work uniform allowance
- 401(k) after 1 year of employment
- Paid time off starting at 6 months
- Vision and dental insurance after 90 days
- Yearly bonus opportunity
- Pet discount starting at 90 days
If you’re passionate about helping pets and their families while being part of a positive team environment, we’d love to hear from you!