Project & Account Coordinator

Project & Account Coordinator Intern

Position Summary

We are seeking a highly organized, detail-oriented Project & Account Coordinator Intern to support project execution, client account management, and marketing initiatives. This role is responsible for helping keep projects on track, ensuring action items are completed, supporting client-related activities, and assisting with marketing campaigns and lead follow-up.

The ideal candidate is a proactive team player who excels at communication, organization, and follow-through. They are eager to learn, comfortable working with multiple teams, and willing to take ownership of tasks to help ensure commitments are met. This internship offers hands-on exposure to project management, client services, sales support, and marketing operations.

Key Responsibilities

Project Coordination (50%)

• Assist in coordinating and tracking project activities from initiation through completion.
• Maintain project schedules, timelines, action logs, and status updates.
• Schedule meetings, prepare agendas, document action items, and track follow-up activities.
• Proactively follow up with team members and stakeholders to ensure deadlines are met.
• Help identify project risks, delays, or roadblocks and communicate concerns to leadership.
• Maintain accurate project documentation and reporting.
• Support project teams in keeping initiatives organized and moving forward.

Account Management & Client Support (25%)

• Assist with day-to-day account management activities for clients.
• Prepare and distribute quotes, proposals, and client documentation.
• Track contract renewal opportunities and coordinate follow-up activities.
• Support account receivables follow-up efforts on outstanding invoices.
• Maintain accurate customer records and activity within CRM systems.
• Help ensure a positive customer experience through timely communication and follow-up.
• Build professional relationships with clients and internal stakeholders.

Marketing & Lead Management Support (25%)

• Support marketing campaigns and lead generation initiatives.
• Track incoming leads and ensure timely follow-up and proper assignment.
• Assist with lead nurturing activities and campaign execution.
• Maintain CRM data accuracy and campaign tracking information.
• Help monitor campaign results and report on lead activity.
• Work closely with marketing and sales teams to support business development efforts.

Qualifications

• Currently pursuing or recently completed a degree in Business, Marketing, Communications, Project Management, or a related field.
• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Positive attitude and willingness to learn.
• Strong follow-through and ability to manage multiple tasks and priorities.
• Collaborative team player who enjoys working with others to achieve goals.
• Customer-focused mindset with strong relationship-building skills.
• Self-motivated, dependable, and proactive.
• Strong problem-solving and critical-thinking abilities.
• Comfortable using Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
• Experience with CRM systems, project management tools, or marketing platforms is a plus but not required.

What You'll Gain

• Hands-on experience in project coordination, account management, and marketing operations.
• Exposure to client relationship management and business development processes.
• Opportunity to work cross-functionally with sales, marketing, operations, and leadership teams.
• Development of professional communication, organizational, and project management skills.
• Valuable experience supporting real-world business initiatives in a collaborative team environment.

Success Factors

The successful intern will be highly organized, detail-oriented, and dependable. They will communicate effectively, follow through on commitments, work well with others, and take pride in helping keep projects, client activities, and marketing initiatives moving forward. This individual will be known for their positive attitude, strong work ethic, and willingness to learn.