District Manager
The Opportunity:
Wings Over is seeking a District Manager to join our team. As a District Manager, you will lead a team focused on operational excellence in your designated restaurants. This person will share responsibility for locations in the North Eastern US, including MA, NY, and CT.
Now Serving These Benefits:
- An energetic, collaborative, and positive work environment
- Paid vacation and sick time
- Medical, Dental, & Vision insurance
- Flexible Spending Account & Dependent Care Spending Account
- Weekly pay through direct deposit
- 401(k) with employer match after 12 months of service
- Bonus potential
- Company Vehicle
Day in the Life (includes, but not limited to) :
- In-store 4-5 days per week, alternating locations as needed
- Training, coaching, and inspiring all designate locations to deliver exceptional guest experiences and high-quality food ensuring a commitment to Wings Over’s standards
- Develop store leadership at all levels of store operations through store visits, one-on-ones, development plans, goal setting and coaching
- Use weekly store syncs to set short-term goals and drive the success of identified long-term goals
- Build a pipeline of leadership talent to fuel growth and engagement
- Hit the road to fill in leadership gaps as needed
- Support new store openings in recruiting, hiring, training staff, and launching new locations, both corporate and franchise
- Take lead on in-store rollouts of new initiatives, procedures, and promotions to include testing, giving feedback, and continued execution
- Serve as liaison between store leadership and corporate headquarters
- Deliver a balanced P&L across designated locations, with primary focus on top-line sales, productivity, and production management
- Drive top-line sales and continuous performance improvement focusing on leading indicators and established key metrics. Must be balanced in the approach of focusing on people, financial, and guest experience metrics equally
- 50-75% travel as needed to accomplish all tasks
- Other related duties as assigned
What You Bring To The Table:
- 5+ years of restaurant supervisory experience with 2+ years in QSR
- 1+ years leading multi-unit stores and managing GMs, or leading a high-volume single unit with 50+ employees
- Experience managing remotely and traveling for work
- History of developing talent
- Demonstrated management of applicable restaurant regulatory areas, including employee safety; Serv-Safe; wage + hour; immigration; food safety
- A sophisticated understanding of restaurant cost and controls
- Strong remote and in-person communication skills
- Obsessive attention to detail
- Love for learning, teaching, coaching, and developing
- A disciplined approach to enforcing accountability in stores
- A disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance
- Availability to travel to support surrounding corporate and franchise locations
- Self-motivated, action oriented, positive and humble attitude, high level of integrity
- Valid driver’s license and insurance
- Legal US work authorization
Fly With Us:
For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.
Wings Over is an Equal Opportunity Employer.