Dental Receptionist

Description

We are looking for a Dental Receptionist. Pay is based on experience. The position also has monthly bonus opportunities!

Benefits: Paid Time Off (PTO)/Sick Days, Dental, Monthly Bonus Opportunities

Responsibilities

• Appointment scheduling and office flow management
• Greeting and welcoming patients and managing recalls
• Insurance verification and co-payments

Qualifications

• Must have a High School Diploma or GED
• Must have strong communication and organizational skills
• Good Telephone Etiquette
• Have knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.

Expectations of Performance:

• Customer Service - Manages difficult or emotional patient situations, responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; listens and responds constructively to other team members' ideas and proposals; is open with other team members about his/her concerns; expresses disagreement constructively.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities, supports affirmative action and respects diversity.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.