Front Office Coordinator- Physical Therapy Clinic

Front Office Coordinator – Physical Therapy Clinic

Location: Louisville, KY Job Type: Full-Time

Our busy physical therapy clinic is seeking a Front Office Coordinator who is friendly, organized, and confident working in a healthcare setting. If you enjoy helping patients and keeping a clinic running smoothly, this role is for you.

Responsibilities

Answer and direct incoming phone calls with professionalism

Verify insurance benefits and communicate coverage to patients

Obtain insurance authorizations prior to treatment

Schedule patient appointments and manage daily clinic flow

Maintain accurate records and support the clinical team as needed

Qualifications

Previous medical office or front desk experience preferred

Knowledge of insurance verification and authorization processes

Strong communication and customer service skills

Ability to multitask in a fast-paced environment

Experience with EMR/scheduling software a plus

What We Offer

Competitive pay

Supportive team environment

Opportunity to grow within a patient-centered clinic

If you’re dependable, detail-oriented, and enjoy working with people, we’d love to hear from you. Apply today to join our team!