Accounts Receivable Analyst

Accounts Receivable Analyst

At AXIONLOG, we’re more than a logistics company—we’re a trusted supply chain partner serving the food industry across Latin America. With over 1,000 employees, 18 distribution centers, operations in 10 countries, and more than 9,000 delivery points, we help our customers keep their businesses moving through innovative logistics solutions and exceptional service.

We’re looking for a motivated Order-to-Cash & Accounts Receivable Analyst to join our growing team in Jacksonville, FL. If you enjoy solving problems, building customer relationships, and making an impact on a company’s financial success, we’d love to meet you.

Position Summary

Accounts Receivable Analyst plays a key role in ensuring an efficient billing and collections process while delivering outstanding customer service.

This position serves as the primary point of contact for customer billing and payment inquiries, coordinates with Operations and Billing to ensure timely invoicing, manages collections activities, reconciles customer accounts, and helps maintain healthy cash flow through proactive account management.

Key Responsibilities

Order-to-Cash (O2C)

• Serve as the primary contact for customer billing and collection inquiries.
• Coordinate with Operations and Billing to obtain documentation required for accurate invoice processing.
• Monitor invoice status and proactively resolve issues that could delay billing.
• Investigate and resolve invoice discrepancies.
• Maintain accurate customer information within JD Edwards (JDE).
• Support continuous improvement initiatives within the Order-to-Cash process.

Accounts Receivable

• Monitor customer aging reports and outstanding balances.
• Perform collection activities through phone calls, emails, and customer meetings when needed.
• Investigate payment discrepancies and coordinate resolutions with customers and internal departments.
• Reconcile customer accounts and resolve unapplied or disputed payments.
• Escalate delinquent accounts according to company procedures.
• Prepare aging reports, collection status reports, and cash collection forecasts.
• Assist with month-end close and support internal and external audits.
• Maintain complete and accurate collection documentation.

Qualifications

Education

Bachelor’s degree in:

• Accounting
• Finance
• Business Administration
• Or a related field

Experience

• 2–4 years of experience in one or more of the following:
  • Accounts Receivable
  • Order-to-Cash (O2C)
  • Billing
  • Collections
  • Customer Service
• Experience working with U.S.-based customers strongly preferred.
• Transportation, logistics, or supply chain experience is a plus.
• Experience using ERP systems (JD Edwards preferred).

Technical Skills

• Intermediate to Advanced Microsoft Excel.
• Microsoft Outlook, Word, and Teams.
• ERP experience (JD Edwards preferred).
• Ability to analyze aging reports and financial data.
• Strong attention to detail and organizational skills.

Language Requirements

• English: Professional proficiency (written and verbal).
• Spanish: Professional proficiency (written and verbal).

What We’re Looking For

The ideal candidate is organized, analytical, customer-focused, and thrives in a fast-paced environment. They take ownership of their accounts, communicate effectively, follow through on commitments, and continuously seek opportunities to improve processes while delivering excellent customer service.

If you’re looking for an opportunity to grow your career with an expanding international logistics company, we’d love to hear from you.