Group Care Case Manager

Norris is currently seeking a Case Manager/Admissions Specialist!  This clinical team member coordinates referral, screening, and admissions activities for Norris programs. The Group Care Case Manager serves as the primary liaison between referral sources, placing agencies, youth, families, clinicians and program leadership to ensure timely, accurate, and efficient admissions processes. Responsibilities include managing referrals, assessing program fit, coordinating pre admissions activities, facilitating
communication among stakeholders, maintaining required documentation, and supporting successful transitions into care. This person will also help work in-ratio with the youth as needed by the Program.  Through collaboration, professionalism, and a commitment to Norris values of Belonging, Connection, Integrity, Communication, and Safety, the Group Care Case Manager promotes positive admissions experience and supports the delivery of high quality services to youth and families.
 

ESSENTIAL DUTIES

• Coordinates all pre admission activities and supports a smooth transition into services.
• Serves as the primary point of contact for referral sources, placing agencies, and families throughout the referral and admissions process. 
• Maintains positive relationships with referral sources and community partners. 
• Responds to referrals within required timeframes. 
• Communicates referral information accurately to program leaders, clinicians and team members. 
• Coordinated face to face meetings and assessments with potential youth and families. 
• Ensures all required referral information, releases, consents, and supporting documentation are received and reviewed. 
• Creates a warm and supportive atmosphere for youth and families during the admission process. 
• The hours from this position are approximately 10am-6pm, most days.