Retail Sales Associate
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Actively greet and engage with our customers on the sales floor to provide the best customer experience
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per BYLT’s guidelines to maximize selling opportunities
- Keeps clientele informed by notifying them of current promotions and future merchandise of potential interest
- Responds to customers’ questions
- Administers financial transactions by processing payments by cash, gift cards, and store-credit or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise
- Other duties as assigned
QUALIFICATIONS & REQUIRED SKILLS
- Excellent communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
- Meeting sales goals
- Ability to upsell
- BYLT Product knowledge
- Customer Service and People skills
- Fast-paced Energy level
- Dependability
- General math skills
PREFERRED EXPERIENCE/SKILLS:
- 1 year+ of retail experience
- Cash handling skills & Point of Sales Systems experience
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required – frequently
- Ability to work varied hours and days including nights, weekends and holidays as needed