Sales & Customer Success Representative

About Zenith Glow Inc.

Zenith Glow Inc. is a growing company dedicated to delivering innovative solutions and exceptional customer experiences. We believe in fostering a collaborative, inclusive, and growth-oriented workplace where employees can build valuable skills while making a meaningful impact.

Position Summary

Zenith Glow Inc. is seeking a motivated and enthusiastic Sales & Customer Success Representative to join our team. This role is ideal for recent graduates and students looking to launch a career in sales, customer success, business development, or account management.

As a Sales & Customer Success Representative, you will build relationships with prospective and existing customers, understand their needs, provide tailored solutions, and ensure an outstanding customer experience throughout their journey.

Responsibilities

• Identify and engage prospective customers through phone, email, social media, and other outreach channels.
• Build and maintain strong relationships with clients.
• Educate customers about Zenith Glow Inc.'s products and services.
• Manage customer inquiries and resolve issues promptly and professionally.
• Follow up with leads and existing customers to ensure satisfaction.
• Maintain accurate customer records using CRM software.
• Collaborate with the marketing and operations teams to improve customer experience.
• Meet or exceed individual and team sales goals.
• Provide customer feedback to help improve products and services.

Qualifications

Required

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Self-motivated with a positive attitude.
• Strong organizational and time management skills.
• Basic computer proficiency, including Microsoft Office or Google Workspace.

Preferred

• Previous customer service or sales experience is an asset but not required.
• Experience with CRM platforms is a plus.
• Business, Marketing, Communications, or related field of study is preferred.

What We Offer

• Competitive compensation with performance incentives.
• Paid training and ongoing professional development.
• Mentorship from experienced professionals.
• Career advancement opportunities.
• Flexible work environment (where applicable).
• Collaborative and supportive company culture.

Who Should Apply?

We encourage applications from students, recent graduates, and early-career professionals who are passionate about helping customers, building relationships, and growing a career in sales and customer success.

Equal Opportunity Employer

Zenith Glow Inc. is committed to creating an inclusive workplace. We welcome applicants of all backgrounds and make employment decisions based on qualifications, merit, and business needs.