Field Service Technician
As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.
Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.
This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.
What You'll Do
- Provide printer and copier maintenance, service, and repairs to customers
- Deliver product training efficiently and effectively
- Diagnose equipment issues and carry out installations and upgrades
- Make modifications, remove old units, and retrofit existing hardware
- Complete field calls according to priority while practicing effective time management
- Continuously enhance your technical skills for field assignments
- Rebuild components at the shop
What You’ll Bring
- High School Diploma or GED
- A minimum of one year of experience in one or more of the following:
- Technical repair, service, and installation of copier/office equipment (Preferred)
- Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment
- Technical service, repair, or support of comparable products
- Advanced education or certification or internships in respective areas can be used to meet experience requirement
- Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
- A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business
Earn Well
- Hourly Range: $18.00-$19.00, depending on experience.
- Monthly Technician Bonus up to $450.00, per month
- Mileage Reimbursement or Fleet Vehicle and gas card (based on availability)
Benefits
- Medical, dental, and vision coverage
- 401(k) plan with match and company provided life insurance
- Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
- Generous paid holidays, vacation & sick/personal business/volunteer days
- Opportunities for career growth within a global technology organization
About Us
Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.
At Toshiba, you’ll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.