Activity Manager

POSITION SUMMARY:
This position is responsible to plan, organize, develop and implement the overall operation of the Activity Department; to ensure an on-going program of activities meet the needs and interests of each resident; provides daily oversight over the service program and training and supervision under the general direction of the Administrator. 

ESSENTIAL FUNCTIONS: 
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. 

• Directs the work of and manages the activity staff. Participates in the selection of new employees. Provides training and instructions and ongoing training needs. Assigns tasks, reviews work and prepares performance evaluations.  Provides staff coaching/counseling.  Recommends employee transfers, promotions, disciplinary action, and discharge.
• Determines department staffing hours/requirements necessary to meet Departments needs and assigns activity personnel for each duty.
• Identifies Staff Development needs, coordinates training with Administrator. Oversees and supervises development and delivery of in-service education to equip staff with sufficient knowledge and skills to provide compassionate, quality care and respect for resident rights and Resident centered care.
• Develops and recommends annual operating budget information to the Administrator, forecasts necessary funding for program needs, staff, and equipment.   Monitors budget, contracts, services, and other factors to ensure compliance; identifies problem areas and recommends refinements; authorizes expenditures.   
• Develops activity services objectives, policies and procedures and directs the implementation of these objectives. Continuously monitors Federal and State guidelines and requirements and revises procedures accordingly. 
• Communicates and interprets policies and procedures to activity staff, and monitors staff practices and implementation.
• Plans, develops, organizes, implements, evaluates and directs activity programs of this facility.
• Interview resident or family members to obtain activity information, planning objectives, goals, discharge planning, care plans and resident assessments. Develops a written plan of care for each resident that identifies the problems/needs of the resident and goal to accomplish each problem or need.
• Ensure all charted Activity Progress Notes are informative and descriptive of the services provided for each individual resident.
• Reviews Resident activity participation levels weekly and revises Care Plans when needed to meet the resident needs.  
• Develops quarterly Quality Assessments for Quality Assurance program and implement plan to identify deficiencies and action plans.
• Coordinate activities with other departments as necessary.
• Assists room bound residents with leisure time activities, providing materials for individual activities and running errands as needed.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES 
This section details the essential competencies required to perform the job effectively, including a mix of technical knowledge, practical skills, and personal attributes.   

• Knowledge of planning activities and services for elderly and/or disabled residents.
• Comprehensive knowledge of nursing home administration principles and practices, including applicable local and state laws, rules, regulations, procedures, and policies governing nursing services and nursing home operations.
• Familiarity with state and federal laws, regulations, and policies that pertain to the job, including Wisconsin Statutes and administration codes and Federal Regulations. 
• Knowledge of electronic records systems and general office technologies (e.g., Microsoft Office, Outlook, SharePoint, etc.).
• Considerable knowledge of modern office practices and procedures, as well as general knowledge of standard office procedures, equipment, and office assistance techniques.
• Knowledge of personal protective equipment (PPE) and its proper use to ensure personal safety.
• Ability to maintain confidentiality of resident care information and ensure resident rights and privacy are protected at all times in accordance with HIPAA and applicable regulations.
• Ability to create and maintain an environment that is clean, safe, welcoming, and supportive, demonstrating warmth, personal interest, and a caring demeanor.
• Ability to communicate effectively and professionally, both verbally and interpersonally, with residents, families, visitors, staff, the public, and other members of the organization.
• Ability to work tactfully, cooperatively, and respectfully with individuals across all levels of the organization while maintaining a professional demeanor in public interactions. 
• Knowledge of management and supervisory principles and practices, including staff oversight and personnel administration.
• Ability to plan, assign, prioritize, direct, and evaluate staff work; provide instruction and training; and responsibly direct subordinate activities.
• Ability to make employment-related recommendations, prepare performance evaluations, address performance concerns, approve time off, and maintain personnel records. 
• Ability to exercise sound judgment and take appropriate control of situations involving staff or operational issues.  
• Ability to plan, develop, implement, and evaluate projects, programs, departmental goals, and objectives.
• Skill in researching, analyzing, and evaluating complex administrative and operational information; defining problems; assessing alternatives; and recommending effective methods, procedures, and solutions.
• Ability to analyze data and prepare accurate organizational and functional reports.
• Ability to perform detailed work accurately and independently, meet stringent time limits, manage a high volume of work, and adapt to changing priorities with minimal supervision.
• Ability to read and understand basic County and State policies and procedures of limited scope and complexity.

LANGUAGE SKILLS   
This section outlines the communication abilities necessary for effective performance.  These skills reflect the need to interact with the public, colleagues, and other stakeholders in a clear, professional, and effective manner. 

• Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors.
• Ability to read, interpret, and apply information from complex documents such as laws, regulations, policies, procedures, and reports.
• Ability to engage with the public, handle inquiries, resolve conflicts, and build positive relationships with a diverse population.
• Ability to explain complex or technical information in a clear, understandable manner.
• Ability to listen actively and accurately understand verbal instructions or concerns.

MATHEMATICAL SKILLS 

• Ability to perform mathematical calculations. 
• Ability to prepare, recommend and monitor an operating budget, including line-item budgeting. 
• Ability to comprehend complex state financial records and reporting.

REASONING ABILITY 
This section outlines the cognitive skills required to perform the job effectively.  This includes the ability to apply logic, make decisions, solve problems, and understand complex information.  

• Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
• Ability to make decisions that are sound, well-informed, and timely, even in stressful situations.
• Ability to analyze situations, consider various perspectives, anticipate potential issues, and make recommendations or decisions based on logical reasoning.
• Ability to interpret complex information, recognize patterns, and understand the implications of actions or decisions.
• Ability to think conceptually and understand the relationships between ideas that are not immediately obvious.

PHYSICAL AND WORK ENVIRONMENT: 
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee's supervisor.   

PHYSICAL REQUIREMENTS 

• Work may involve the occasional exertion of up to 25 pounds of force; work regularly involves sitting, frequently involves standing and performing fine motor skills and repetitive motions, and occasionally involves walking, stooping, kneeling, crouching or crawling and reaching above shoulder level or below the waist.
• Visual ability to perform tasks such as reading documents, operating vehicles, using computer screens, or working with detailed data.
• Ability to communicate and exchange information effectively with others, with or without reasonable accommodation.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Vaccinations and testing as required by local, state, or federal regulations and/or other regulating entities.

WORK ENVIRONMENT 

• Work is primarily in a health care setting.
• Ability to work the allocated hours of the position.
• Work frequently requires exposure to blood borne pathogens and may be required to wear specialized personal protective equipment (PPE).

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE REQUIREMENTS 

• High school diploma, GED, or equivalent required. Bachelor's degree in a closely related field preferred.
• Must meet one of the following experience requirements: 
  • Three (3) years of experience working with elderly or disabled populations, preferably in a long-term care setting; or 
  • Two (2) years of experience in a social or recreational program within the last five (5) years, one (1) of which was full-time in a patient activities program in a health care setting. 
• Must be certified as an Activity Director by the State of Wisconsin or hold certification as a Therapeutic Recreation Specialist through the National Council for Therapeutic Recreation Certification (NCTRC), as required by applicable regulations. 
• Must successfully pass criminal and caregiver background checks.

Starting pay is determined within the expected hiring range based on qualifications, directly related experience, and internal equity. Employees may advance through the full salary range in accordance with County policy.  
 

Expected Hiring Range: $60,944 - $68,952/year

Full Salary Range: $60,944 - $84,906/year

FTE: 1.0

Department: HHS - Health Care Campus

St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.  We take affirmative action to ensure equal opportunity for all applicants without regard to an individual's race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.