Campus Ambassador, UWM Office of Undergraduate Admissions

All Office of Undergraduate Admissions (OUA) staff are expected to maintain and uplift Enrollment Management’s core values of being a student-ready campus, creating a culture of care, and leaving a positive impact on our community. Our team demonstrates a commitment to being an expert on knowledge of UW-Milwaukee and showcasing the opportunities and experiences that exist for future Panthers.  

Position Summary: 

The Campus Ambassador (CA) role involves conducting campus tours for prospective students and guests, hosting group tours, managing front desk operations, and assisting with various recruitment and visit-related tasks and events. CAs are pivotal in UWM's recruitment efforts, enhancing the campus visit experience with the current student perspective. Public speaking is a key element of this role. Learning outcomes include critical thinking, communication, collaboration, equity and inclusion, professionalism, community engagement, tech savviness, and leadership skills.  

Responsibilities:

Provide student-ready and welcoming customer service to all Office of Undergraduate Admissions guests making them feel valued and understood 

Utilize resources, people and individual knowledge to find the best solution to questions and/or problems 

Act as ambassadors of UWM by increasing awareness of our institution and Milwaukee community  

Provide resources and timely follow up as needed by working collaboratively with staff in OUA and across campus 

Engage with diverse and energetic team of student leaders by upholding community standards and values to create an inclusive work environment 

Be an expert on UWM resources, events, and support systems to share accurate expectations and information with families and students. 

Assist with organizing and facilitating OUA sponsored events and various projects  

Demonstrate professionalism by communicating effectively and appropriately  

Utilize problem solving skills to work independently and complete tasks within given deadlines  

Actively engage in on-going reflection, feedback, and evaluation while participating in 1:1 and team meetings and staff trainings 

Qualifications:

Must be enrolled as a UW-Milwaukee student seeking a bachelor's degree 

Ability to work all dates and hours job requires (specific dates provided during interview process) with availability to work at least 10 hours per week   

 Must be in ‘good standing’ with conduct at time of appointment and remain free while employed. 

Must pass a Position of Trust Background Check upon employment 

Must be able to walk for long periods of time. 

Preferred Qualifications:

Fluency in Spanish