Practice Manager
Company Overview
The Practice Manager at RejuvaMed serves as the first point of contact for clients and is instrumental in delivering a premium, medically guided aesthetic, wellness and longevity experience. This role blends concierge-level customer service with strong administrative, execution and process management, supporting both clinical providers and business operations.
Job Description- We are seeking a dedicated, enthusiastic, and organization-oriented Practice Manager to join a fast growth, VIP level practice. The ideal candidate will possess excellent organizational skills, private health care practice experience, and a passion for supporting patient care within a dynamic practice. As an essential member of our team, you will coordinate patient appointments, facilitate communication between patients and providers, and ensure smooth daily operations to enhance patient satisfaction and clinic efficiency.
Client Experience & Brand Representation
- Deliver a high-touch, luxury client experience from initial inquiry through post-treatment follow-up
- Serve as the face of RejuvaMed, ensuring every interaction reflects professionalism, warmth, and expertise
- Manage front desk operations, including greeting clients, check-in/check-out, and maintaining a polished environment
Scheduling & Patient Coordination
- Optimize provider schedules using automated systems to maximize efficiency and revenue
- Coordinate consultations, treatments, and follow-ups with attention to detail
- Confirm appointments, manage cancellations, and maintain waitlists
Administrative & Operational Support
- Maintain a practice-wide software platform that helps automate patient schedules, communicaton, inventory and medical records
- Process payments, financing options, and package sales
- Support inventory management
- Ensure compliance with HIPAA and clinic policies
Sales & Client Retention
- Confidently educate clients on RejuvaMed services and treatment plans
- Recommend memberships, packages, and promotions aligned with client goals
- Support conversion of consultations into booked treatments
- Build long-term relationships to drive retention and referrals
Team Collaboration
- Partner closely with clinicians to ensure seamless patient flow
- Communicate client preferences, concerns, and treatment history effectively
- Contribute to a positive, team-oriented culture focused on excellence
Qualifications
- 3-5 years of experience in a medical or healthcare operations at private clinic, medical spa, or luxury service environment
- Proven ability in client service, sales, or front desk coordination
- Experience with EMR and scheduling systems
- High level of organization and attention to detail
- Bachelors Degree Required; healthcare administration degree a plus
- Added benefit: Strong understanding of aesthetics, wellness and or longevity treatments