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DESKTOP ANALYST - Range 15 / NON

Salary

 

$36.24 - $53.72 Hourly

Location

 

City Hall, 632 W 6th Ave, Anchorage, AK

Job Type

 

Regular

Job Number

 

2026-00510

Department

 

Information Technology

Division

 

Direct Services

Opening Date

 

07/24/2026

Closing Date

 

8/7/2026 11:59 PM Alaska

Job Information

 

 

 

Open to the general public and any current Municipal employee.


 

This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage.


 

DEPARTMENT: Information Technology

HOURS OF WORK: Monday to Friday, 8:00am to 5:00pm

LOCATION: City Hall - 632 W 6th Ave, 4th Floor


 

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

 

 

Example of Duties

 

 

Assist municipal customers with using information technology, troubleshoot, evaluate, and resolve network data cabling/connectivity and desktop hardware/software/network problems; utilize specialized test equipment and software tools for troubleshooting. Assist with new hardware, software, data network installations or moves/adds/changes. Perform computer operations and systems administration functions on various municipal computing platforms. Perform other duties as assigned.
 

Minimum Qualifications / Substitutions / Preferences

 

 

 

High school diploma, GED, or equivalent and six (6) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere.

OR

Associate’s degree in Management Information Systems, Computer Science, or related field, and four (4) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere.

OR

Bachelor’s degree in Management Information Systems, Computer Science, or related field, and two (2) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere.


 

A valid State of Alaska Driver’s License with satisfactory driving record at time of hire.


Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire.

The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
 
Health / Medical Benefits:

  • Medical/Dental/Vision/Audio
  • Life Insurance
  • Dependent Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Flexible Spending Accounts – Health and Dependent Care
  • Health Savings Accounts

Retirement:

  • State of Alaska Public Employee Retirement System (PERS) Program
  • 401(k) and 457 Savings Plans

Employer Paid Benefits:

  • Employee Assistance Program
  • Paid Leave Plan
  • 13 Paid Holidays