Accounting Department Manager

Accounting Department Manager

Reports to: Resort Business and Strategy Manager    

Classification:  Non-Exempt; Full-time; Year-Round

Pay Structure: Hourly

Benefits Eligible: After 60 days– Medical, Dental, Vision, EAP, Life; After 1 yr Simple IRA with match

Job Summary:

The Accounting Department Manager is responsible for maintaining the financial records and day-to-day accounting operations of Hart Ranch Camping Resort Club in a professional, accurate, timely, and confidential manner. This position supports the Resort through accounts payable, general ledger accounting, financial reporting, membership accounting, banking, reconciliations, compliance, and administrative coordination while ensuring the integrity of financial information. This is a non-supervisory role.

This position works closely with Resort leadership, Member Services, Maintenance, Activities, Human Resources, Resort Operations, vendors, volunteers, members, and the Board of Directors. The Accounting Department Manager is expected to provide excellent member service, communicate professionally, maintain confidentiality, and contribute to the smooth operation of the Resort's business office.

Overall Responsibilities: 

• Deliver exceptional service and professional communication to members, guests, employees, vendors, volunteers, leadership, and the Board of Directors.
• Maintain the integrity, accuracy, and confidentiality of the Resort’s financial, membership, and administrative records while exercising sound judgment in all business matters.
• Support Resort operations through financial reporting, accounting oversight, cash management, special projects, and collaborative partnerships across all departments. 
• Comply with resort policies, safety standards, and accounting procedures while contributing to the overall success of the organization and performing other duties as assigned. 

Essential Duties and Responsibilities 

Accounting and Financial Management

• Manage accounts payable, general ledger accounting, journal entries, account reconciliations, cash management, banking activities, and month-end and year-end closing processes while maintaining accurate and confidential financial records. 
• Monitor financial activities, research and resolve discrepancies, maintain supporting documentation, and ensure the integrity and accuracy of accounting data and financial records.

Revenue, Membership Accounting & Billing

• Process and reconcile revenue, member payments, deposits, credit card transactions, account adjustments, billing activities, and recurring member charges across Resort departments.
• Manage member accounts, payment plans, collections activities, account corrections, billing inquiries, returned payments, chargebacks, and merchant service disputes while providing responsive and professional member service. 

Financial Reporting, Compliance, and Administration

• Prepare financial reports, billing reports, tracking spreadsheets, tax filings, and other recurring reports while supporting leadership with financial analysis, special projects, and operational decision making. 
• Maintain vendor records, compliance documentation, fiscal and administrative files, and ensure adherence to Resort policies, accounting standards, and regulatory requirements.

Processes payroll and ensure payroll tax calculations, filings, and payments are accurate, timely, and compliant with all applicable regulations.

Systems, Process Improvement and Department Support

• Utilize and maintain accounting, membership, reservation, payment processing, and business software systems; reconcile information between systems; troubleshoot issues; and recommend workflow improvements.
• Provide accounting and administrative support to Resort departments while developing positive working relationships with members, guests, employees, vendors and external partners through professional communication and exceptional customer service while maintaining confidentiality, professionalism, and accuracy in all interactions.

Additional Statement

This position profile identifies the key responsibilities and qualifications for performance. It cannot encompass all specific job tasks that an employee may be required to perform. The employee is required to follow and perform any other job-related instructions and duties as may be reasonably assigned by his or her supervisor.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. Equivalent education, training, and/or relevant accounting experience may be substituted.
• Working knowledge of accounting principles, including accounts payable, general ledger accounting, reconciliations, financial reporting, account analysis and accounting workflows.
• Proficiency with Microsoft Office applications, particularly Excel, and experience using accounting software; QuickBooks Desktop or Enterprise experience preferred.
• Experience with member/customer account administration, billing, collections, or hospitality related accounting preferred.
• Strong organizational, analytical, problem solving, and time management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and interpersonal skills with the ability to work independently, maintain confidentiality, exercise sound judgement, and collaborate effectively across departments.
• Detail oriented, self-motivated professional with a commitment to accuracy; valid drivers license and satisfactory driving record may be required for business related errands.

Working Conditions and Physical Requirements

This position is primarily performed in an office setting. Work is generally sedentary in nature but may require occasional walking, standing, filing, carrying records, and lifting up to 15 pounds.  Due to the nature of the hospitality and resort industry, occasional weekend work may be required.