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Business Analyst Developer Intern

Business Analyst cum Developer Intern

 

We're looking for a Business Analyst cum Developer to join our Healthcare applications team as the go-to onshore, client-facing point of contact. This is a hybrid role — partly managing stakeholder relationships, partly hands-on developer & support specialist — perfect for someone who enjoys working directly with stakeholders while staying close to the code.

You'll be the face of our support team to US-based healthcare clients: handholding stakeholders through issues, documenting and triaging tickets, resolving day-to-day (L1/L2) issues yourself, and looping in our core development team for the more complex (L3) fixes.

Location: Tampa, FL 

Duration: 6-Month Paid Internship (Potential Full-Time Conversion)

 

What You'll Do

  • Act as the primary onshore point of contact for client stakeholders on a Healthcare application
  • Understand, document, and log support tickets clearly and thoroughly
  • Triage and resolve L1 (basic) and L2 (intermediate) tickets independently
  • Coordinate with the core development team on L3 (complex/code-level) tickets, and follow through until resolution
  • Build strong working relationships with client stakeholders through regular, clear communication
  • Occasionally travel within the US for client meetings or on-site support (infrequent)

What We're Looking For

  • A genuine inclination toward full-stack development — comfortable across both frontend and backend
  • Working knowledge of Angular and JavaScript
  • Familiarity with MS SQL (writing/reading queries, understanding data structures)
  • Basic understanding of Microsoft Azure
  • Strong communication skills — you'll be interacting directly with US-based clients
  • A proactive, ownership-driven mindset — comfortable documenting issues clearly and following through
  • Fresh graduates welcome; candidates with a little professional experience are equally encouraged to apply

Why Join Us

  • Start as a paid intern for 6 months, with a clear path to full-time conversion based on performance
  • Direct, hands-on exposure to real healthcare clients and production systems from day one
  • Work across the full spectrum — from client conversations to actual code fixes
  • Mentorship from a core development team while you build both your technical and client-facing skills
  • Job stability & security, as the company has global operations and has been in business since last 25 years.