Human Relations Intake Coordinator (General)

Apply to this opportunity here: www.phila.gov/jobs  

All applications will be accepted from 7/20/2026 to 8/2/2026. 

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.  

What we offer  

Impact - The work you do here matters to millions.   

Growth - Philadelphia is growing, why not grow with it?   

Diversity & Inclusion - Find a career in a place where everyone belongs.  

Benefits - We care about your well-being.  

General Job Description: This is paraprofessional community relations work as an intake coordinator for the City’s commission charged with eliminating discrimination in employment, housing, city services, and public accommodations. An employee in this class provides intake services for the professional staff in the commission by conducting interviews in order to collect facts and information related to complaints of alleged discrimination, neighborhood conflicts and unfair rental practices. A significant aspect of the work includes receiving and directing new intakes to the appropriate commission units and providing referrals to relevant external agencies and organizations. Work includes maintaining electronic databases and case files, writing reports and correspondence, serving as a community liaison and may include other general clerical and receptionist functions including the screening of telephone calls, e-mails, and visitors. Work is performed under the supervision of an administrative superior. 

The Requirements are as follows:  

1. EDUCATION: 

Completion of an associate’s degree from an accredited college or university.  

AND 

2. GENERAL EXPERIENCE: 

One year of legal administrative experience or intake experience in a social services or governmental agency. 

OR  

One year of experience providing receptionist or customer service work for an advocacy organization.  

NOTE: An additional two years of experience may substitute for the education required. 

 
The analyst responsible for reviewing applications and additional documentation for this job opportunity is Bryanna Nagele. You can contact Bryanna at Bryanna.Nagele@phila.gov 

If you need any assistance, please feel free to contact: hrhelpdesk@phila.gov