Information Technology Intern

Remote Position - College Credit*

Time Commitment: Minimum 6 Months / 6-10 hours per week (Seasonal/Temporary) Flexible schedule based on school schedules.

General Description: The Information Technology intern will work closely with the Executive Team at Digital4Good, a nonprofit empowering youth through technology, to support technology systems that keep the organization running smoothly. This role is ideal for a detail-oriented, tech-savvy student interested in network security, cloud computing, data privacy, and IT system setup. You will gain hands-on experience with software implementation, troubleshooting, and cybersecurity, privacy, and business continuity best practices while helping maintain a secure, efficient, and resilient environment for staff and volunteers..

Duties:

• Assist with implementing data privacy policies, monitoring access controls, and safeguarding personal and organizational data in compliance with privacy standards
• Assist in evaluating weaknesses of current systems to identify and recommend more efficient, cost-effective alternative solutions.
• Report suspected privacy breaches promptly and support cybersecurity and data privacy training efforts
• Set up and configure IT systems for new users, including accounts and software access
• Maintain and monitor cloud services, network security, and troubleshoot technical issues
• Assist in maintaining and updating the organization’s Business Continuity and Disaster Recovery plans
• Support testing and documentation of backup procedures and recovery processes to help ensure critical IT services remain available or can be restored quickly during disruptions
• Recommend and help implement new technology tools to improve IT processes, organizational efficiency, and operational resilience
• Maintain clear communication with team members on the status of assigned project(s) through weekly meetings with the team and supervisor
• Attend quarterly Advisory Steering Committee meetings

Qualifications:

• Pursuing a major in information technology, computer science, cybersecurity, or a related field
• Familiarity with basic networking concepts and cloud services
• Interest in cybersecurity, data privacy, business continuity, IT support, and system administration
• Strong problem-solving and analytical skills
• Ability to work independently and communicate effectively
• Comfortable with remote collaboration tools (Google Workspace, ClickUp, etc.)
• Passion for technology, youth empowerment, and social impact

Learning Objective/Outcomes: 

Upon completion of the internship, students will be able to:

• Demonstrate understanding of privacy principles, data protection regulations, and cybersecurity best practices
• Understand the basics of Business Continuity and Disaster Recovery planning in a nonprofit IT environment
• Configure, manage, and troubleshoot IT systems, cloud services, user accounts, and remote setups
• Document workflows, maintain system records, and recommend improvements to IT processes, privacy safeguards, and operational resilience

Resources:

• Access to ClickUp (virtual project management platform) and Google Workspace
• Intern Work Google Shared Drive
• Mentoring and networking opportunities with IT and tech-industry professionals
• Free registration for virtual and in-person events
• Exposure to real-world IT support, cybersecurity, data privacy, and business continuity practices

Evaluation: 

• IT Support & Troubleshooting: Ability to respond to and resolve technical issues efficiently
• Security and Privacy Awareness: Proper implementation of security protocols and privacy best practices
• Business Continuity & Disaster Recovery: Contribution to related activities, including documentation and testing support
• Commitment: Participate in weekly meetings and check-ins (Minimum of 75% attendance)
• Documentation & Organization: Maintain clear and accurate IT records, documentation, and continuity plans
• Engagement: Accumulate points for engaging with organizational social media pages, attending workshops and events, participating in marketing activities, completing surveys, and finishing projects/campaigns

Mentor & Supervisor: 

• Marisa McAdams 
• Thomas Varghese

Who Are We:

Digital4Good (Formerly #ICANHELP) is a 501(c)(3) nonprofit organization that has impacted hundreds of thousands of students and adults nationwide. Our mission is to empower student change makers seeking to make a positive digital impact and promote digital safety and change through powerfully relevant curricula. 

We see students as part of the solution. When something happens on social media, students see it first. The more we can do to train, guide, and support students online, the more likely they are to take positive action. We partner with major companies like Google, Snap Inc., TikTok, Work2BeWell, and Providence Health to further our goals and amplify our impact.

Here are just a few of the benefits you’ll get from your internship with us:

• College credit*
• Networking and mentoring opportunities with experts in tech and other industries
• Creative control and opportunity to pitch new ideas
• Hands-on experience through remote work
• Building up your portfolio
• Free career-building workshops (level up your resume, LinkedIn profile, and more)

This position complies with the Fair Labor Standard Act.

*Digital4Good is willing to work with individual students to receive academic credit through their school. To obtain credit, students will be responsible for approaching their respective department to obtain approval.