Spring Community Partnerships & Programs Intern

Internship Period: 3-4 months 

Hours per Week: 20-25 hours per week and/or a minimum of 320 hours  

Compensation: $1,500 Stipend  

INTERNSHIP DESCRIPTION 

Ronald McDonald House Charities® of Central Florida (RMHCCF) provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our cornerstone program, the Ronald McDonald House® (RMH), brings closeness, comfort, and care to 1,900 families a year. There are three Ronald McDonald House locations in Central Florida; one located on the campus of AdventHealth for Children, one on the campus of Orlando Health, and our third location located on the campus of Nemours Children’s Health.  

The Community Partnerships and Programs Intern will engage in a number of projects over the course of 12-16 weeks that will introduce them to the daily nature of nonprofit organizations. They will focus primarily on community and hospital partnerships, volunteer recruitment and retention programs, leading tours, hosting serve days, database management, and community-based inquiries. With this internship, you will have walked away with a better understanding of nonprofit organizations. 

LEARNING OUTCOMES 

To develop a broad understanding and appreciation of the nonprofit sector and the roles and responsibilities of nonprofit professionals.  

To build experience in a professional work environment while gaining experience working independently and in teams. 

To strengthen or build skill sets by utilizing them in a variety of working conditions such as public speaking, managing projects and deadlines, time management and attention to detail. 

 If student is seeking this internship for academic credit, additional learning outcomes and requirements will be discussed with student to meet the needs of the course.  

REQUIREMENTS 

Must be enrolled in an institution of higher education in a degree seeking program. 

Must be available to work within the required time period during the hours of 8:30 a.m. and 5 p.m including some night and weekends and must have reliable transportation.  

Must be able to lift at least 25 lbs. and sit or stand for extended periods of time.  

DRESS CODE 

Business casual attire with an RMH nametag 
 

KEY RESPONSIBILITIES 

Assist Partnerships and Programs Team by engaging with hospital, corporate, and civic community partners 

Assist with hosting volunteers, serve days, and Keeping Families Close Tours 

Provide an atmosphere of warmth and hospitality by interacting with House guests and volunteers, providing information, answering questions and by being an understanding listener  

Assist with preparations for upcoming events including RMHCCF signature events, third-party events, volunteer socials, and recognition programs 

Represent the charity at RMHCCF Ambassador opportunities in the community 

Answer and direct incoming emails and telephone calls. 

Assist with volunteer and donor database management 

Assist charity staff with other responsibilities as assigned 

JOB QUALIFICATIONS  

Professional attitude and appearance  

Self-starter, energetic, assertive  

Detail-oriented and well-organized  

Able to manage and prioritize multiple tasks effectively  

Excellent communication and customer service skills  

Able to successfully work in a collaborative, team-oriented organization 

Proficient in a PC environment  

Be able to accept constructive feedback in a professional matter throughout internship  

BENEFITS  

Professional work environment.  

Opportunity to serve the community.  

Hands-on opportunity to learn the inner workings of a dynamic and large operations program.  

Affiliation with a respected and global nonprofit agency.  

COMPLETION OF PROGRAM 

Intern will complete paperwork throughout internship including: 

Project Checklist 

House Activity  

Host/Facilitate volunteer training, meet & greet, or group  

Office Event Organization or another project as assigned  

Mid-Program Evaluation 

Exit Survey and Exit Interview   

Discuss overall experience of the program. 

Discuss future involvement with the charity  

Group opportunities  

Special Events  

Job opportunities (if available) 

A reference and/or verification letter will be provided for the intern