Support Services Intern

Miller Johnson, a rapidly growing Midwest law firm known for its entrepreneurial spirit, down to earth culture, and deep-rooted commitment to the communities we serve is looking for a Support Services Intern in our Grand Rapids office. In this role you will serve as a proactive operational team member responsible for maintaining the day-to-day administrative and office services functions that support a professional, organized, and client-ready office environment. This role supports hospitality and general office services functions while ensuring internal and external service needs are met with efficiency, accuracy, and professionalism. The Support Services Intern serves as a central resource for office logistics and workplace readiness, proactively identifying needs, coordinating priorities, and supporting seamless office operations.

This internship provides undergraduate students with a valuable opportunity to gain hands‑on experience in a professional, collaborative environment that encourages learning, skill development, and active participation. Designed to introduce students to the legal field, this internship offers practical exposure and foundational experience to support a future career within the legal industry.

Program Details

• Internship Duration: August 17, 2026 – October 9, 2026 (8 weeks)
• Schedule: Monday thru Friday, 8:00 AM – 5:00 PM (hours may flex between 7:30 am-5:30 pm based on company needs)
• Department: Support Services
• Paid, 40 hours a week.

Key Responsibilities and Essential Functions

• Supports daily mailroom and package operations, including receiving, sorting, scanning, distributing, and preparing incoming/outgoing mail and courier deliveries.
• Assists with office logistics to help maintain an organized, functional, and client-ready office environment, including conference room resets, print projects, and miscellaneous office support tasks.
• Maintains office supply and hospitality inventory levels and communicates replenishment needs to appropriate team members or vendors.
• Assist with preparing conference rooms for internal meetings, client meetings, and events, ensuring rooms are set up accurately and timely based on meeting needs.
• Provides receptionist/front desk coverage during breaks, lunches and absences, serving as a professional first point of contact for visitors and callers.
• Coordinates workspace set-up and office readiness for new hires, visitors, and internal office moves, including preparation of supplies, workspace materials, and general setup needs.
• Supports facilities coordination, projects, and other duties as assigned.

Education and Experience

• High School Diploma or GED required
• Currently enrolled in a college or university
• Minimum of 1 year of administrative, hospitality, office services, or related experience preferred
• Proficiency in MS Office (including Outlook, Word, Excel and PowerPoint) required
• Experience in a law firm, or other professional services setting preferred

Skills, Knowledge, and other Competencies

• Excellent organizational, time management, and prioritization skills
• Strong communication and interpersonal skills
• Demonstrated client service mindset with professionalism, discretion, and confidentiality
• Ability to work collaboratively and adapt in a fast-paced environment
• Strong attention to detail and commitment to quality service
   

Culture and Benefits

At Miller Johnson, our culture is anchored in our Core Values and how we work together: 

Who We Are

Integrity and Candor – We speak the truth
Down to Earth – We stay humble and real
Grit – We push through and get it done
Committed to Excellence – We raise the bar
Committed to Impact – We lift others up

How We Work
Entrepreneurial Mindset – We think like owners
Down to Business – We move fast and stay practical
Rooted and Invested – We build lasting trust

We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. We offer competitive wages, flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.
 

We are an Equal Opportunity Employer (EOE)