Security Systems Specialist

The University of Wisconsin - Madison Police Department (UWPD) is hiring Security Systems Specialists. The Security Systems Specialist provides technical administration, maintenance, and support for the campus access control and video security systems. This position functions as a shared resource between two operational areas responsible for critical security technologies. While assigned a primary supervisor and focus area—either Access Control Technologies or Video/Camera Technologies—the incumbent is expected to develop and maintain proficiency in both disciplines and serve as a backup resource for the complementary area. This cross-functional role helps ensure operational continuity, system reliability, and consistent service delivery across campus security systems. Success in this position requires strong technical expertise, effective communication skills, collaboration, and the ability to work independently in support of the institution's safety and security objectives.

This position works closely with personnel in both the Access Control and Video/Camera Technology areas to support, maintain, and enhance enterprise security systems. The Security Systems Specialist reports to an assigned supervisor within their primary area of responsibility while maintaining a collaborative partnership with the secondary area to provide cross-training, backup coverage, shared technical expertise, and coordinated support for campus security infrastructure.

Work Schedule: This position is typically scheduled Monday through Friday during standard business hours. The role also requires participation in a rotating on-call schedule and will require occasional work outside normal business hours, including evenings, weekends, and special events, as operational needs dictate. This is an onsite position that requires work to be performed in person at a designated campus location.

Required Qualifications: 

• Strong written and oral communications skills.
• Ability to problem solve technical issues.
• General computer skills: proficiency with Microsoft Office Suite.
• Strong organizational skills and ability to meet deadlines.
• Strong problem-solving skills.
• Good interpersonal communications skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours to be on call and staff special events as needed.
• This position requires a valid Driver’s License with a minimum of 2 years driving experience and also meets UW Risk Management Standards.
• Candidates must pass the initial application screening, all steps of the hiring process, an extensive background investigation including past employment, reference checks, social media check, credit history, drug screen and medical and psychological examination prior to beginning employment.