Recruiting & Training Coordinator

Recruiting & Training Coordinator

Location: Timonium, MD
Position Type: Full-Time, On-Site

About Legal Papers Inc.

For more than 39 years, Legal Papers Inc. has provided reliable process serving and legal support services to law firms, businesses, and government agencies throughout Maryland. As we continue to grow, we are looking for an organized, motivated professional to recruit, onboard, train, and support our network of independent Process Servers.

If you enjoy working with people, building relationships, staying organized, and creating efficient systems, we would love to hear from you.

Hiring Process

Reba Media & Marketing is managing the recruitment process on behalf of Legal Papers Inc.

What to Expect

• Apply through Handshake.
• Rebecca with Reba Media & Marketing will review your resume and application.
• Qualified candidates may be contacted by Rebecca for a brief phone screening.
• Candidates selected to move forward will then be referred to the Legal Papers Inc. office for the next stage of the hiring process, which may include a phone interview and/or an in-person interview.
• Final hiring decisions will be made by Legal Papers Inc.

Position Summary

The Recruiting & Training Coordinator will oversee the recruitment, onboarding, training, and ongoing support of Legal Papers Inc.'s network of independent Process Servers. This individual will serve as the primary point of contact for our field team, helping ensure every Process Server has the tools, knowledge, and support needed to provide exceptional service.

This is a hands-on position within a growing, family-owned business where your work will directly impact the success of our operations and the experience of both our clients and Process Servers.

Responsibilities

• Recruit qualified Process Server candidates through online job boards, networking, referrals, and other recruiting efforts.
• Review applications and conduct initial phone screenings.
• Schedule, organize, and lead group interview sessions for prospective Process Servers.
• Coordinate the onboarding process for all new Process Servers.
• Train new Process Servers on company procedures, technology, expectations, and best practices.
• Ensure all required onboarding paperwork, driver's license information, insurance documentation, and background check requirements are completed.
• Serve as the primary point of contact for Process Server questions, concerns, and day-to-day support.
• Maintain regular communication with active Process Servers.
• Monitor Process Server performance and provide coaching when needed.
• Recruit Process Servers in underserved territories to strengthen statewide coverage.
• Develop and maintain onboarding materials, training manuals, and operating procedures.
• Work closely with the office team to ensure smooth daily operations.
• Assist with additional administrative and operational projects as needed.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Comfortable conducting phone interviews, leading group interviews, and training new team members.
• Confident speaking in front of groups and facilitating presentations.
• Ability to prioritize multiple responsibilities while working independently.
• Professional, dependable, and detail oriented.
• Proficient with Microsoft Office and Google Workspace.
• Experience with CRM software is a plus.
• Previous experience in recruiting, staffing, human resources, operations, office administration, customer service, logistics, training, or management is preferred.

We're Looking for Someone Who

• Enjoys building relationships with people.
• Has a positive, energetic attitude.
• Is confident leading meetings, interviews, and training sessions.
• Takes initiative and follows through.
• Thrives in a fast-paced environment.
• Is highly organized and dependable.
• Enjoys creating systems and improving processes.
• Represents the company professionally with both clients and Process Servers.
• Is passionate about helping others succeed.

Compensation & Benefits

• Competitive salary based on experience, qualifications, and the responsibilities of the position.
• Paid Time Off (PTO) and paid sick leave.
• Eligibility to participate in the company's 401(k) retirement savings plan after the applicable waiting period, including a company matching contribution.
• Opportunities for professional growth and advancement.
• Supportive, team-oriented work environment.

Why Join Legal Papers Inc.?

At Legal Papers Inc., you'll play a key role in shaping one of the most important parts of our business: our Process Server network. Your efforts will directly contribute to the company's continued growth while helping build a strong, dependable team that serves law firms, businesses, and government agencies throughout Maryland.

This is more than an administrative position. You'll have the opportunity to recruit, develop, and support the people who represent our company in the field every day. If you're looking for a position where your ideas matter, your work is appreciated, and you can make a meaningful impact in a growing company, we'd love to hear from you.

Apply today through Handshake to begin the hiring process.